Licensing Coordinator **Repost** (Administrative Specialist Iii (Full-Time Contractual Job Northern Kentucky USA,Government

Position: LICENSING COORDINATOR **REPOST** (ADMINISTRATIVE SPECIALIST III (FULL-TIME CONTRACTUAL))
Location: Northern

Introduction

RECRUITMENT REPOST. PREVIOUS APPLICANTS NEED NOT REAPPLY.

GRADE

LOCATION OF POSITION

MDH Board of Professional Counselors & Therapists
4201 Patterson Avenue
Baltimore, MD 21215

Main Purpose of Job

The Maryland Board of Professional Counselors and Therapists which operates under Health Occupations Article, Title 17, Annotated Code of Maryland is the licensing and certifying authority for the state of professional counselors and therapists. The Maryland Board of Professional Counselors and Therapists is managed to regulate the practice of counseling and therapy with the mission to protect the public who may receive healthcare services from its licensees, certificate holders and those granted trainee status.

Responsibilities

Developing and implementing the licensure operations for the Board relating to Licensed Clinical Professional Counselors, Licensed Graduate Professional Counselors, and Approved Supervisors as specified under Title 17 of the Health Occupations Article of the Annotated Code of Maryland;
Licensing clinical professional counselors ( approx. 4,400 counselors), graduate professional counselors (approx. 2,000 counselors) and approved supervisors (approx. 500);
Analyzing detailed and complex applications and related documentation;
Independently advising applicants by recommending licensure options;
Ascertaining whether an applicant has met the educational and experiential requirements for licensure;
Recommending whether the applicant is qualified to take national and state examinations for licensure;
Interpreting examination results and notifying applicants;
Monitoring and reviewing criminal history records checks for each applicant and referring with recommendations to the Licensing Operations Manager or Compliance Manager;
Compiling and updating data for electronic application progress tracking;
Troubleshooting outstanding issues by researching programs and data for solutions;
Assisting with annual license renewal process;
Developing and implementing new working forms to reflect regulatory changes;
Preparing licensure data and reporting at Board and committee meetings;
Assisting with meeting preparation;
Answering calls relating to the Board, the licensure process, and specific applications;
Assisting with entering Boards' revenue in the cash receipt database as needed; and
Entering and maintaining the application management database.

Position Requirements

Strong written communication skills, particularly in responding to applicant inquiries and drafting correspondence.
Strong organizational and customer service skills, including attention to detail, the ability to manage high-volume workloads, and effective coordination with internal staff and external stakeholders.
Ability to manage and prioritize a high-volume caseload while meeting established processing timelines.

PLEASE NOTE:

This position is hybrid telework eligible.

MINIMUM QUALIFICATIONS

Education:

Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

Two years of experience performing administrative staff, clerical, clerical technical, or secretarial work.

Candidates may substitute 30 college credit hours from an accredited college or university for each year of the required experience.

Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Experience in professional licensing or regulatory environments (interpreting and applying regulations), including demonstrated knowledge of application processing, credential evaluation, and compliance with statutory and regulatory requirements.
Experience reviewing complex application materials and identifying deficiencies.
Experience with licensing databases or case management systems (to include your level of proficiency).
Experience handling applicant communications.
Experience with Maryland health occupations boards or similar regulatory frameworks.
Experience working in a fast-paced, deadline-driven environment with competing priorities.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work.

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