Repost* Director, Policy and Training (HUMAN Service Administrator III
Listed on 2026-08-22
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Government
Government Administration
Location: Northern
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve.
At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a Management Service position that serves at the pleasure of the Appointing Authority. Previous applicants do not need to reapply.
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LOCATION OF POSITIONMaryland Department of Human Services
Child Support Administration
25 S. Charles Street
Baltimore, MD 21201
Main Purpose of JobAs Director, Policy and Training this position is responsible for directing, reviewing, analyzing, interpreting, developing and implementing all policy, regulations, legislation, communications, publications, forms, and training efforts administered by the Child Support Administration (CSA). Further, the position is responsible to direct the development and oversee the design and content of all training through a holistic approach including classroom, web based, video conferencing, workshops, etc.,
working closely with CSA staff at central, metros (including Baltimore City), and local offices of child support.
- Directs the development, implementation, and maintenance of up-to-date legislation, regulations, policy, and training for all CSA programs.
- Directs the maintenance of current, accurate, and federally approved state plan and amendments for the Maryland child support program on file with the federal Office of Child Support Services.
- Interprets federal/state laws, developing written regulations, policies and procedures for working with other DHS agencies to administer public assistance programs in Maryland.
- Ensures the Maryland Child Support Guidelines are reviewed every four years as required by federal regulation.
- Education:
A Bachelor’s degree from an accredited college or university. - Experience:
Eight years of experience in administrative, professional or technical work, three years must have involved supervision of other employees or exercising responsibility for program development. - Notes:
1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours on a year-for-year basis for up to two years of the required general experience. - Notes:
2. Candidates may substitute additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education. - Notes:
3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.
OR PREFERRED QUALIFICATIONS
- The ideal candidate will possess: 1. Two years of policy and legislative experience.
- 2. Two years of supervisory experience.
- 3. Two years of training and implementing a curriculum.
The examination will consist of a rating of your education, training, and experience as presented on your application and as they relate to the requirements of the position. You may be asked to complete a supplemental questionnaire. The supplemental questionnaire may be used as part of the rating process. Therefore, it is important that you provide complete and accurate information on your application.
If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.
- health insurance, dental, and vision plans offered at a low cost.
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
- Annual Leave - ten (10) days of accumulated annual leave per year.
- Sick Leave - fifteen (15) days of accumulated sick leave per year.
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
- Holidays
- State employees also celebrate at least thirteen (13) holidays per year. - Pension
- State employees earn credit towards a retirement pension. - Positions may be eligible for telework.
As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their…
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