Code Enforcement Officer (Solid Waste

DEFINITION

Under general supervision, performs a variety of routine to complex technical and public contact duties related to the District’s residential solid waste compliance programs, including the identification, investigation, and enforcement of violations of District codes and regulations; conducts field patrols, investigates complaints, and documents violations involving cart placement, unauthorized waste removal (scavenging), residential cart contamination, and other solid waste requirements; encourages voluntary compliance through education;

prepares and issues citations; and performs related work as required.

Receives general supervision from assigned supervisory or management staff. Exercises no supervision of staff.

This is a full journey-level and specialized classification that performs the full range of duties related to inspection, field monitoring, outreach and education, and enforcement activities required to ensure compliance with the District’s Operations Code and solid waste requirements. Responsibilities include patrolling residential service areas by District vehicle; conducting inspections and complaint investigations; investigating, identifying, and documenting violations involving cart placement, unauthorized waste removal (scavenging), and other solid waste requirements;

contacting residents, property owners, and other responsible parties; providing education; issuing notices and other enforcement documents; and maintaining accurate records and reports of compliance activities. Successful performance of the work requires the frequent use of tact, discretion, and independent judgment; knowledge of the District’s solid waste programs, requirements, collection practices, and compliance procedures, and extensive contact with the public, staff, and hauler representatives.

Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from other District classes by the performance of technical and specialized duties that require application of specialized technical knowledge and skill acquired through specialized training and experience.

(Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations where appropriate so that qualified employees can perform the essential functions of the job.

• Patrols geographic area in assigned vehicle to proactively and reactively monitor solid waste collection activities, identify and address potential violations of the District’s solid waste programs and Operations Code, and document field observations.
• Receives, records, and investigates complaints from the public and staff regarding violations of the District’s Operations Code and solid waste requirements; documents violations and other field conditions by obtaining photographs and other pertinent data; researches applicable District requirements, prior complaints, and other relevant information to establish whether a violation has occurred and the appropriate compliance response.
• Initiates contacts in person, by telephone, and in writing, with residents, property owners, and other parties toexplain observed violations, provide education, and encourage compliance with the District’s codes and regulations.
• Conducts residential solid waste route reviews and vehicle-based or on-site inspections of residential areas toobserve cart placement, contamination, service conditions, and compliance with District solid waste requirements;documents observations, notes potential violations, and initiates appropriate follow-up.
• Prepares and issues notices of violation or noncompliance, administrative citations, and other correspondence according to applicable codes and regulations.
• Coordinates and conducts follow-up procedures including the preparation of additional correspondence, site visits, and communication with property owners and residents.
• Contacts and, when…