Supervising Eligibility Technician

Position: SUPERVISING ELIGIBILITY TECHNICIAN
Location: Northern

## SUPERVISING ELIGIBILITY TECHNICIAN Apply:
Pawtucket:
Statewide:
Full time:
Posted 2 Days Ago:
End Date:
September 28, 2026 (7 days left to apply):
JR103836#
** Department
* * Department of Human Services#
** Division
* * Social/Human Services#
** Salary**$79,457.00 - $89,861.00#
** Job Profile
** JC-- Supervising Eligibility Technician (RIASSE L580 DHS DCYF BHDDH DOC)#
** Scheduled Work Days & Work Hours
** Monday
- Friday; 8:30am - 4:00pm35 Hours
- Standard Restricted/Limited to the leave of the prior incumbent#
** Job

Requisition Number
** JR103836 SUPERVISING ELIGIBILITY TECHNICIAN (Open)#
** Pay Grade
** C00A28 A#
** Classification
* * Supervising Eligibility Technician#
** Class Definition
**** GENERAL STATEMENT OF DUTIES:
** To plan, assign, supervise and review the work of a staff engaged in performing eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments; to perform complex eligibility determination evaluations; and to do related work as required.
** SUPERVISION RECEIVED:
** Works under the general direction of a superior with wide latitude for the exercise of initiative and independent judgement; work is subject to review upon completion for conformance to established standards, rules and general policy.
** SUPERVISION EXERCISED:
** Plans, assigns, supervises and reviews the work of a technical and clerical staff.
** ILLUSTRATIVE EXAMPLES OF WORK PERFORMED:
*** To plan, assign, supervise and review the work of a staff engaged in: performing eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments; assisting applicants/recipients in filling out applications/providing supporting evidence; referring to service personnel those applicants/recipients who express a need for service oriented functions; providing information to applicants/recipients and the public in general concerning eligibility requirements for various assistance programs;

conducting in-person interviews - both in office and field; and other eligibility related functions.
* To perform complex eligibility determinations, both initial and continuing, for individuals applying for or receiving assistance payments where several program areas are involved.
* To refer to service personnel those applicants/recipients whose situation indicates a need for service oriented functions.
* To collect data and prepare reoccurring and special reports, including simple statistical breakdowns.
* To do related work as required.
** REQUIRED QUALIFICATIONS FOR APPOINTMENT:
**** KNOWLEDGES, SKILLS AND CAPACITIES:
** A thorough knowledge of federal and state law and regulations concerning initial and continuing eligibility requirements for assistance payments; a thorough knowledge of departmental policy concerning the conducting of interviews and the ability to conduct complete and thorough information gathering interviews; a working knowledge of assistance programs; the ability to provide information and deal with applicants/recipients and the public in general in a tactful and courteous manner;

the ability to supervise a staff of technical and clerical workers; the ability to follow written instructions and to complete eligibility related forms and applications; the ability to prepare and submit special and reoccurring reports including statistical breakdowns; the ability to recognize specific information from a mass of data; and related capacities and abilities.
*
* EDUCATION AND EXPERIENCE:

***
* Education:

** Such as may have been gained through: successful completion of at least two years of academic study in an accredited institution of higher learning; and
*
* Experience:

** Such as may have been gained through: full-time employment in a responsible position which required the making of evaluations and important decisions based on a review of information gained through interviews, applications or completed records.
** Or,
** any combination of education and experience that shall be substantially equivalent to the above education and experience.#
** Supplemental Information
** The individual hired to fill this position will have access to Federal tax Information (FTI), as defined in IRS Publication 1075, and, as such, must undergo a national fingerprint background screening in accordance with the criteria set forth in regulation 220-RICR-40-00-2 (IRS Publication 1075 – Background Check Process and Criteria), available at (Use the "Apply for this Job" box below)..…