ADJUDICATOR

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

Division of Employment and Rehabilitation Services (DERS) Unemployment Insurance Administration (UIA) 1789 W. Jefferson St., Phoenix, AZ 85007 This is a full-time Temporary Assignment with the State of Arizona, Department of Economic Security, not to exceed 1,500 hours in a calendar year. Temporary positions are benefits eligible and receive pay for State-observed holidays. This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

This position has an initial in-office training period of one (1) year minimum.

Salary: $18.9059 – $20.0449/ hourly ($39,324.27 – $41,693.39 annually)

Grade: 18

Closing Date:
Open until sufficient resumes are received

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence. DES is seeking an experienced and highly motivated individual to join our team as an Adjudicator with the Unemployment Insurance Administration (UIA).

This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces.

All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

• Perform interactive interviews to elicit eligibility information to determine eligibility for government programs based on income levels, household composition, etc. Review applications for eligibility to ensure they meet all program requirements.
• Initiate and process applications through automated systems; determine the level of benefits to which the client is entitled by making complex computations and/or computer entries and then analyzing the results; enter and retrieve numerical and narrative data and issue benefits from an automated computer system.
• Interact with clients to provide information about program eligibility requirements, program rules and regulations, and application procedures; assist clients in completing applications for program eligibility; identify needs and make appropriate referrals for health, social, and/or employment services.
• Monitor ongoing eligibility by obtaining periodic updated information of eligibility factors and take appropriate actions on changes.
• Attend and participate in staff meetings, trainings, presentations, and orientations.
• Respond to questions and complaints of clients in person, by telephone, mail and/or email communication.

Knowledge in:

• Laws, rules, regulations, policies, and procedures governing eligibility for diverse public assistance programs and related case…