Eligibility Worker; Public Benefits Specialist) Bilingual Russian Not Required

Position: Eligibility Worker (Public Benefits Specialist) Bilingual Russian Preferred Not Required
Location: Northern

*
* Job Description:

**** The*
* ** Oregon Department of Human Services*
* ** is proud to be an Equal Opportunity Employer.
** We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
** Are you fluent in English and Russian?  Our diverse communities benefit from bilingual support. While not a requirement, preference will be given to candidates who possess this valuable skill.
**** Opportunity awaits!
** Our Oregon Department of Human Services (ODHS) Oregon Eligibility Partnership (OEP) Milwaukie team is seeking talented individuals who have experience interviewing applicants to determine eligibility for programs and services through a trauma informed lens. If you are looking for a meaningful career that serves Oregon’s most vulnerable community members, apply today to join our team!
** Summary of Duties
** As an
** Eligibility Worker (Public Benefits Specialist**, you will:
* Interview applicants in-person and by phone to gather and assess information for benefits we administer, such as Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), and various Medicaid (Health insurance) programs.
* Perform eligibility determinations, redeterminations, and periodic reviews.
* Assist customers in-person and over the phone who are receiving or applying for benefits.
* Communicate eligibility decisions to applicants.
* Provide person-centered services with a trauma-informed approach to identify needs.
* Be responsible for accurate and timely eligibility determinations.
* Create a work environment where everyone feels welcomed, appreciated and valued.
* Participate in professional development opportunities and ongoing education of cultural awareness.
** Minimum Qualifications
*** One year of experience working at the Human Services Specialist 1 level for the State of Oregon;
** OR*
* * Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR*
* * An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines;
** OR*
* * An equivalent combination of education, training, and experience relative to the class concept.
** Essential Attributes
** We are looking for candidates with:
* Experience accurately applying complex rules and policies to various types of cases or circumstances.
* Experience serving a high volume of diverse customers in a trauma informed and culturally responsive manner.
* Experience developing collaborative relationships with colleagues and community partners that foster trust, inclusivity, and respect.
* Experience actively listening to customers and asking clarifying and open-ended questions to gather complete and relevant information.
* Experience independently managing workload using time management, organization, and prioritization skills to consistently meet deadlines.

Preference will be given to candidates that are bilingual in Russian and English.
** Attention all candidates!
** A
** cover letter is required**. Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
* Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application…