Eligibility Technician

Location: Northern

#### Eligibility Technician at La Plata County# Eligibility Technician La Plata County Durango, COFull-time Social Service Posted on September 22, 2026LA PLATA COUNTY Human Services-Eligibility Technician:
Serve our community by connecting ppl to stabilization svcs- food, med, cash, childcare benefits. Need self-motivated person to do interviews, process apps, direct people to add'l support svcs. Extensive data entry. Exc. computer, verbal/written skills req'd. Testing, backgrd ck & valid DL req'd. FT w/ med, dental, vision, 401a, up to 208 hrs pd vac & up to 104 hrs pd sick leave/yr, pd hols, pd parental leave benefits, $22.37- 23.26/hr DOE.

Deadline 4 pm 10/4/26. Apply @ (Use the "Apply for this Job" box below). or kiosk @ LPC 1101 E 2nd Ave, Dgo Equal Opportunity Employer.

CLASS SPECIFICATIONCLASS

TITLE:

ELIGIBILITY TECHNICIAN I CLASS SPEC CODE: DEPARTMENT: HUMAN SERVICES GRADE: G07DI
VISION/PROGRAM: INCOME MAINTENANCE FLSA STATUS: N

REPORTS TO:

HUMAN SERVICES ELIGIBILITY MANAGER PERSONNEL STATUS: RFTDATE: 7/26; 4/22; 11/20

JOB SUMMARY:

Entry level position that assesses needs and verifies eligibility of clients for various human services programs such as food assistance, Medicaid, child care, cash benefits, and others; requires frequent use of professional judgment in interpreting conflicting rules and policy; requires knowledge of eligibility rules & regulations for the many assistance programs; extensive data entry and use of a data management system;

interviews applicants and advises them of resources available; accurately documents and completes referrals both internally and to community agencies; documents all client interactions and casework clearly and concisely. Receives close oversight from the training and supervisory team.

ESSENTIAL JOB FUNCTIONS:

Essential functions may include any of the following tasks, knowledge, skills and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. Reasonable accommodations, as defined under the American with Disabilities Act, will be made when possible.

Successfully completes initial required training as assigned by the hiring manager. Attends all ongoing training assigned by state partners and county administrators.

Independently navigates county and state computer and data systems including but not limited to Microsoft Outlook, Laserfiche, & the Colorado Benefit Management System (CBMS).Interprets and accurately applies regulations in determining eligibility for assigned program(s); informs clients of changes in the law or regulations which affect their continuing eligibility and/or the amount of their benefit.

Demonstrates development of appropriate written and verbal communication skills needed to communicate with applicants and community or state partners.

Reviews and accurately interprets data provided by various data interfaces including but not limited to CDLS, The Work Number, IEVS, SVES, NDNH, PARIS, DRS/FA, EBT Edge.

Using one data management system for data entry, creates an accurate case history in order to determine eligibility for many different eligibility programs. Enters, retrieves and analyzes data as gathered from computer generated interfaces as well as data collected by client report.

Processes new applications and ongoing casework; meets minimum processing standards; conducts in-depth, interactive and motivational interviews with clients; assesses needs and determines eligibility for assigned program(s); reviews relevant information supplied by client; using analytical thinking and deductive reasoning, clarifies and/or verifies information provided as needed.

Meets acceptable accuracy benchmarks. Demonstrates proficiency in processing accurate and timely determinations.

Demonstrates familiarity in client appeal rights, client rights and responsibilities, as well as the requirement to cooperate with Quality Assurance reviews.

Performs other related duties as assigned.

Regular and predictable attendance is required.

MATERIAL AND EQUIPMENT USED:

Multiple computer monitors, scanning equipment, FAX, copier, e-Mail, calculator, other general office equipment MINIMUM QUALIFICATIONS

REQUIRED:

Education and Experience:

High School diploma or GED; and,Two years of progressively responsible clerical or data entry work; orAny combination of…