Certified Medical Assistant _ ConvenientCare Buckhorn

Job Summary

Provides direct patient care and clinical support for physicians and other providers in the outpatient setting. Functions as an integral member of the health care team under the provider’s direction. Performs clinical duties such as preparing patients, collecting and reviewing pertinent information, performing technical duties, documenting using the electronic medical record, and supporting a safe environment for patients. Provides administrative and clerical support for the clinic/department including patient scheduling, filing reports, and following up on documentation, phone calls, and billing inquiries.

• Obtain and document the patient’s reason for visit, weight, vital signs, visit screening information, medication review, and pertinent information for the provider using the rooming tool in the electronic medical record.
• Set up examination and treatment rooms between cases.
• Assist patients as needed to prepare for visit with provider, ensuring patient safety and privacy.
• Provide direct patient care as directed by provider, including performing EKGs, wound dressings, and supporting minor surgical procedures and ancillary examinations.
• Prepare and administer medications according to policy and procedure after validation of knowledge and demonstration of competency; may not administer intravenous medications.
• Complete patient tests and treatments per provider’s order according to policy and procedure.
• Collect and prepare laboratory specimens, complete associated paperwork, perform phlebotomy, and assist in laboratory functions as directed.
• Perform receptionist and clerical duties: match and file ancillary department reports and other medical reports in patients’ medical records, facilitate timely appointments, complete referrals and pre‑authorizations, and collect co‑payments.
• Assist with orientation of new personnel under the direction of the provider and/or site lead.
• Execute and document ongoing patient communication, prioritize communications to the provider, respond to patient questions and requests, and reinforce patient education as directed.
• Inventory medical/surgical supplies and pharmaceuticals (non‑controlled substances only) to ensure adequate supply levels, verify expiration dates, document utilization, and optimize organizational efficiency.
• Prepare and clean instruments; follow protocols for sterilization and disinfection, including high level disinfection of instruments and equipment.
• Cleans/sets up examination rooms between patients using established infection prevention protocols; follows hand hygiene and appropriate infection prevention precautions.
• Inspect and observe condition and operation of diagnostic equipment and instrumentation to ensure proper operation and identify need for preventive and/or corrective maintenance.
• Participate actively in patient safety and quality improvement program.

• High School Diploma or GED (Required).
• Graduate of an accredited 1‑year certificate or 2‑year diploma Medical Assistant program (Preferred).
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
• Certification by one of the listed governing associations required: NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
• Minimum of 1 year related work experience (Preferred).
• Basic Life Support Certification within 6 months (Required).
• Valid knowledge and demonstration of competency in all duties listed above.

Full‑time and part‑time positions include vision, dental, and domestic partner benefits from day one.

We are an affirmative action, equal opportunity employer. Women and minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.