Certified Medical Assistant CMA

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Sterling Health Care Campus, Mount Sterling, KY, US

Sterling Health Care

The Certified Medical Assistant (Clinical Support Specialist) is responsible for assisting with all aspects of patient care to ensure smooth patient flow and a exceptional patient experience. This role supports providers by performing clinical tasks, preparing patients for examinations, documenting medical information, and coordinating care needs throughout the visit. The Certified Medical Assistant plays a key role in maintaining an efficient, patient‑centered environment while upholding the highest standards of quality, safety, and professionalism.

• Prepare patients for medical examinations, including measuring and recording vital signs, documenting the chief complaint, and entering information into the Electronic Health Record.
• Assist medical providers during examinations and procedures.
• Collect patient samples and prepare specimens for laboratory analysis.
• Post and monitor lab charges and complete lab requisitions.
• Perform quality control checks on laboratory equipment.
• Prepare, stock, clean, and maintain exam rooms and equipment for patient visits.
• Triage patients and respond to inquiries in person or by telephone.
• Monitor laboratory and patient care supplies and submit purchase requests to the Supervisor as needed.
• Maintain OSHA standards in laboratory and patient care areas, including completion of cleaning logs.
• Maintain records of outside testing and ensure results are received and documented.
• Maintain the recall list and send recall reminders to patients.
• Carry out provider orders, including notifying patients of test results.
• Educate patients and families regarding conditions, medications, and self‑care instructions.
• Screen and process medication refill requests according to provider instructions.
• Obtain prior authorizations for surgeries, procedures, and medications as required.
• Address and resolve patient complaints appropriately.
• Perform other duties as assigned.

Full‑time, non‑exempt position. Occasional evening and weekend work may be required based on operational needs.

• Maintain patient confidentiality at all times.
• Demonstrate courtesy and respect toward patients and coworkers.
• Ability to work effectively with providers, staff, and practice manager/designee.
• Ability to work independently, set priorities, and coordinate multiple tasks.
• Ability to work under pressure and adapt to changing demands.
• Strong judgment and decision‑making skills.

• High School Diploma or GED
• Successful Completion of Accredited CMA Program and Current Certification through National Registry Exam

• Finger dexterity:
  Picking, pinching, typing, or otherwise working primarily with fingers rather than the whole hand.
• Grasping:
  Applying pressure to an object with the fingers and palm.
• Hearing:
  Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Reaching:
  Frequently required to reach with hands and arms forward and above the head.
• Mental Acuity:
  Ability to make rational decisions through sound logic and deductive processes.
• Speaking:
  Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Visual Acuity:
  Must have sufficient visual acuity to perform tasks such as preparing and analyzing data and figures, transcribing information, viewing a computer screen, and conducting extensive reading. Requires visual abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.