Patient Care Coordinator

Location: Northern

## Patient Care Coordinator Apply locations:
MS, Madison time type:
Full time posted on:
Posted Yesterday job requisition :
R29850
** Patient Care Coordinator – Hearing Care Clinic
**** Full-Time | Monday–Friday | No Nights | Most Weekends Off
** We are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice.

Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to bring that award-winning culture to Madison.

This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.

If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit.
** What You’ll Do
*** Greet patients and create a warm, professional experience
* Schedule hearing evaluations, fittings, and follow-ups
* Answer phones and convert inquiries into booked appointments
* Confirm appointments and reduce no-shows
* Handle patient intake paperwork and basic administrative tasks
* Support providers with patient flow and coordination
* Make follow-up calls to undecided or inactive patients
* Help grow referrals and community awareness

You won’t be selling hearing aids — but your work directly supports clinic success.
** Compensation & Benefits
*** Competitive hourly pay based on experience
* Group health insurance
* 401(k)
* Monday–Friday schedule (8–5)
* Most weekends and holidays off
* Paid training
* Supportive team environment
* Opportunity to grow with a new clinic
** What We’re Looking For
*** Customer service or healthcare front-office experience preferred
* Excellent communication and phone skills
* Organized, dependable, and detail-oriented
* Comfortable working with older adults
* Professional, positive attitude
* Coachable and team-oriented
* High School Diploma or GED required
* Must be 21 years of age or older
** Why Join Us?
** At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.

If you enjoy helping others, staying busy, and being part of something growing — we’d love to meet you.
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