Hospital - Unit Secretary (Day Shift

The Unit Clerk performs clerical duties and coordinates the communication of a unit to assist with patient and family-centered care activities. Ensures the flow of operations for the assigned nursing station/area is timely and efficient.

• Performs a variety of clerical duties necessary to help patient care activities. Initiates, assembles, and maintains patient charts under established procedures.
• Prepares patient labels/armbands as needed for incoming unit admissions.
• Processes patient admissions, transfers, and discharges. Informs team members of reports and other pertinent information.
• Greets patients and visitors in waiting areas, directing them to other departments, and keeping them informed of wait times.
• Answers telephones and manages the patient call system. Serves as an information resource to patients, staff, and visitors. Interacts appropriately with all age groups.
• Completes and maintains unit and patient records, files, forms and documents related to work area management and patient care to include admissions, surgeries, transfers, discharges, medical records.
• Maintains organized work area of records, files, forms, and reference documents. Checks, updates and maintains facility boards, pneumatic tube system and telemetry box reconciliation according to departmental policy, procedures and/or guidelines.
• Prepares reports, purchase orders, projects, memos and letters using computer programs.
• Prepares and sends documents via facsimile; maintains patient confidentiality in accordance with HIPAA regulations and MSRH hospital policies.
• Tracks call light response time for the unit as needed. Assigns and distributes communication devices to appropriate staff.
• Performs work area duties as directed by the nurse or physician. Runs errands, retrieves supplies and transports patients.
• Maintains par levels of inventory including requisitions/forms and stocks work area supplies and equipment.
• Coordinates transportation for patients and patient items as delegated.
• Fulfills the role as a patient sitter when necessary.
• Other duties as assigned.

• Knowledge of Windows-based software packages. Basic computer experience required.
• Ability to demonstrate excellent interpersonal skills and interact in a positive manner with patients, families, staff, physicians and the community.
• Organized, accurate, detail oriented, ability to prioritize, multi-task, and meet demands.
• Promotes a culture of safety and is proactive with implementing initiatives.

EDUCATION:

HS Diploma or GED

• 1 year of equivalent hospital experience required. Experience with Epic is preferred.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond.

UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.

Benefits Overview

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group…