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Patient Experience Front Desk Lead
Job in
Northern, Floyd County, Kentucky, USA
Listed on 2026-08-15
Listing for:
University of Miami
Full Time
position Listed on 2026-08-15
Job specializations:
-
Healthcare
Medical Receptionist
Job Description & How to Apply Below
The Patient Experience Representative 1 at University of Miami serves as a resource lead for front office staff, greeting patients, activating files, and supporting both patients and medical staff. It emphasizes accurate charting, patient flow, and copayment collection within a patient-centered service environment.
Responsibilities include training new front office staff, maximizing front-end revenue cycle accuracy, and participating in ongoing education to improve workflows and policies.
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