Admissions Specialist As Needed

Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless facilities, low-income housing program as well as drug and alcohol rehabilitation. Learn more la.org .

$23.51 - $24.75 Per Hour

VOALA offers competitive medical, dental, vision and retirement benefits.

The Admission Specialist supports the Admissions Coordinator as a Liaison between hospitals and other referral sources for clients who may need Substance Use Disorder (SUD) treatment at one of various SCADP or VOALA facilities, programs or shelters. This includes overseeing resources and coordinating the efforts of community partners, and conducting ongoing outreach to serve participants and leverage SCADP and community assets.

• Communicate with Hospital, Court, and other agency Social Services representatives, Discharge Planners, Court Officers, Probation officers, Parole Officers and other referral sources to coordinate admissions to SCADP and VOALA programs.
• Assist the monitoring of Daily Bed Count at all SCADP/VOALA Substance Use Disorder sites, maintain correct availability considering scheduled admits, daily intake, and input from referral sources.
• Request, obtain, and review medical records, ASAM triage, and other relevant documents from referrers.
• Perform triage on referrals and documentation for appropriateness of admission to SCADP/VOALA programs
• Research Medi Cal status of referrals for active status and county of record, make appropriate SAGE entries.
• Send required records to treatment sites, referral sources, state and county officials and Medi Cal, as required
• Note follow up with any required mental health, physical health or detox/psychiatric treatment needed.
• Confirm any pharmacy information needed, and communicate with treatment site
• Follow up with treatment site and referral source all confirmed admission to SCADP/VOALA program, including admit date and anticipated stay.
• Other Duties as directed to accomplish program goals.

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

• An essential function of this position requires incumbents to report to the office.
• LIAISON:
  Communicate with Hospital, Court, and other agency Social Services representatives, Discharge Planners, Court Officers, Probation officers, Parole Officers and other referral sources to coordinate admissions to SCADP and VOALA programs
• RECORD REVIEW AND TRIAGE:
  Request, obtain, and review medical records, ASAM triage, and other relevant documents from referrers. Perform triage on referrals and documentation for appropriateness of admission to SCADP/VOALA programs
• COORDINATION OF SERVICES:
  Monitor Daily Bed Count at all SCADP/VOALA Substance Use Disorder sites, maintain correct availability considering scheduled admits, daily intake, and input from referral sources.
• ADMINISTRATION:
  Research Medi Cal status of referrals for active status and county of record, make appropriate SAGE entries. Send required records to treatment sites, referral sources, state and county officials and Medi Cal, as required. Note follow up with any required mental health, physical health or detox/psychiatric treatment needed. Confirm any pharmacy information needed, and communicate with treatment site
• Other duties as required and may be subject to change

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as SCADP serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

• Alcohol and Drug Counseling Registration by an approved accrediting organization (CCAPP, CADTP or CADEE)
• Completed modules 1 and 2 of ASAM within 2 weeks of hire

• One year of experience in SUD Treatment

• Bachelors Degree in Social Work or discipline related to Program services
• Experience connecting clients to community and government…