Clinical Program Manager

2100 Broadway, 2100 Broadway, Denver, Colorado, United States of America

Posted Friday, August 14, 2026 at 6:00 AM

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado.

The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service

We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

• Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;
• Building strong, caring, and trauma-informed communities through the integration of housing, health care, and supportive services;
• Advocating for social and racial equity, inclusion, and diversity and challenging the status quo in partnership with our workforce members and those we serve;
• Achieving excellence through continuous quality assurance, innovation, and professional development;
• Using resources judiciously and effectively.

Position Summary

The Clinical Program Manager provides leadership and oversight of daily program operations to ensure high-quality behavioral health and supportive service delivery aligned with organizational values and goals. This role is responsible for supervising and developing staff, facilitating team coordination, and ensuring compliance with internal policies and external requirements. The Clinical Program Manager serves as an advocate and educator regarding best practices in serving persons who have complex needs and significant trauma histories who are experiencing homelessness.

The Clinical Program Manager plays a key role in quality improvement, data integrity, and fostering a respectful, inclusive, and collaborative work environment. Through strong communication and partnership, the role supports both programmatic excellence and client-centered care. This position oversees the day-to-day operations and provides clinical supervision for staff in the department.

Duties/Responsibilities (Essential Functions)

• Recruits, hires, trains, and supervises program staff in alignment with departmental and organizational goals.
• Meets with unlicensed or pre-licensed staff on a weekly basis, and with licensed staff at least every other week or as needed, depending on program operations and staff supervision needs to provide coaching, support, career development, and performance management.
• Establishes, strengthens, and maintains collaborative relationships with internal and external partners, outside agencies, departments, stakeholders, referral sources, and other community homeless services organizations, which may include grantors and other funding sources and public entities to support effective coordination of care and program operations.
• Participates in providing clinical care to program participants and facilitates team meetings in accordance with CCH model of care delivery.
• Sets and monitors staff performance objectives to ensure progress toward individual, programmatic, and organizational goals.
• Provides oversight of day-to-day program operations to ensure alignment with internal policies, funding requirements, and evidence-based practices.
• Supports the implementation of Trauma-Informed Care, Support-Centered Housing, services that reduce harm and promote recovery, and other evidence-based service models.
• Participates in quality improvement, peer review and peer clinical audit efforts by supporting implementation, documentation, monitoring, and follow-up.
• Assists in the development and oversight of program budgets, grants, and reporting deliverables, as assigned.
• Reviews and assists with risk assessments and appropriate follow-up care for any client requiring risk assessments within department.
• Assures compliance with funding requirements, including Medicaid requirements, and coordinates Medicaid billing for team.
• Demonstrates competency in EHR (Electronic Health Record), HMIS (Homeless Management Information System), and other data systems and ensures own and staff compliance with documentation standards.
• Maintains timely, accurate, and complete client records in the EHR and ensures all required data is captured and reported.
• Maintains a respectful and inclusive work environment that supports equity, diversity, teamwork, and collaboration.
• Understands and adheres to organizational policies, procedures, and compliance requirements. As well as assisting with ensuring compliance with funder and Medicaid requirements, when applicable.
• Ensure timely & accurate…