Patient Transporter

Discover Vanderbilt Health:
With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world‑class care to the people of the Mid‑South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated.

We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region. Organization: GI Endoscopy Lab 30

Job Summary:

JOB SUMMARY Performs work activities of the Central Transportation department, which include transport of patient, equipment and supplies to various patient care areas. .

• Transports patients to various areas of the Medical Center by stretcher, wheelchair or bed.
• Delivers and retrieves transportation equipment as requested.
• Utilizes resources to ensure a safe and efficient patient throughput.
• Provides assistance in medical emergencies.
• Ensures equipment is ready when needed.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Customer Service (Novice):
  Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
• Medical Equipment Knowledge (Fundamental Awareness):
  Awareness of the capabilities of the specific medical equipment and its characteristics. Able to use the medical equipment to accomplish very basic tasks associated with the specific devices.
• Dispatch (Fundamental Awareness):
  Has limited experience, training, direct exposure, or past experience working with dispatch. Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health.

• Organizational Impact:
  Performs clearly defines tasks and methods described in detail to achieve standardized solutions that impact own performance with regular guidance.
• Problem Solving/ Complexity of work:
  Follows a well established process to solve routine problems where solutions are clearly prescribed.
• Breadth of Knowledge:
  Has basic job knowledge of systems and procedures that are common to own job.
• Team Interaction:
  Individually contributes to the team.

• Delivering Excellent Services :
  Serves Others with Compassion:
  Invests time to understand the problems, needs of others and how to provide excellent service.
• Solves Complex Problems:
  Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
• Offers Meaningful Advice and Support:
  Listens carefully to understand the issues and provides accurate information and support.
• Ensuring High Quality :
  Performs Excellent Work:
  Checks work quality before delivery and asks relevant questions to meet quality standards.
• Ensures Continuous Improvement:
  Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.
• Fulfills Safety and Regulatory Requirements:
  Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
• Managing Resources Effectively:
  Demonstrates Accountability:
  Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
• Stewards Organizational Resources:
  Displays understanding of how personal actions will impact departmental resources.
• Makes Data Driven Decisions:
  Uses accurate information and good decision making to…