Provider Relations Specialist- MA Highway , Ste , Roseville, MN

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Provider Relations Specialist Position Overview

As a Provider Relations Specialist, you will cultivate and manage referring provider relationships within a designated territory. You will collaborate with the client’s treatment team, internally and externally to provide comprehensive care coordination. You will also act as an internal liaison to foster and enhance the experience and outcomes for their clients and families. As a talented specialist you will identify market strategies, build and deepen professional relationships, and optimize potential opportunities to expand The Emily Program’s community impact and patient engagement.

Schedule

• Monday-Friday (8:00 am-5:00 pm)
• Some evenings and weekends as needed for travel, events, or conferences

Location

• Remote based
• 70-90% Travel within the assigned territory
  • MA,CT and surrounding areas as assigned
• Requires permanent residence in the state of MA
  • preference for residence near the Boston metro area

Compensation Disclosure

• Provider Relations Specialist, starting salary range between $95,
• Uncapped incentive compensation plan

Final Compensation offered will be within pay range based on qualifications/experience met for the position

How Provider Relations Specialist Empower Recovery

• Concierge Customer Service
  :
  Ensures the coordination of communication as an integral part of the treatment team, joining internal and external care providers to provide an ideal level of communication and a concierge level of client experience. Locally manages the entire communication process from the initial call and proactively anticipates obstacles and participates in solutions from inception of a referral through the admission process to enhance patient and referent experience.
• Business Aptitude
  :
  Is the “CEO” of their own territory; builds, manages and executes a diversified, strategic business plan that includes tactical, measurable activities and branding opportunities that produce business results. Ability to make keen judgments and decisions by analyzing business opportunities and anticipating changes in the marketplace. Functions as “eyes and ears” back to the company providing a reciprocating connection between the program and the eating disorder community.
• Professional Relationship Development: Has the ability to continuously initiate professional relationships, connect interpersonally, leverage differentiators and maintain a mutually beneficial relationship. Provides unique knowledge, adapts to situations and navigates obstacles to create a genuine, trusting partnership.
• Results Driven: Drives territory initiatives with a self-motivated, self-governed approach; holding oneself accountable to tangible business and relational results through diverse, persistent outreach efforts. Motivated to achieve measurable outcomes. Continuously driven to pursue clinical and market knowledge that positions themselves and TEP as a valued resource in the treatment community.
• Client and Colleague Focused: Ensures our client’s and colleague’s perspectives are the driving force behind business decisions and activities, while ensuring that there is alignment with The Emily Program’s Core Values. Establishes professional credibility by immersing themselves in their respective communities, becoming a trusted resource for colleagues and clients.

Role Responsibilities

• Demonstrate professionalism in interpersonal, verbal, and written communication skills with colleagues, clinicians, and all referral sources.
• Ability to analyze territory, develop a comprehensive outreach plan, and implement strategies to win back business, retain established and grow existing professional referral database.
• Demonstrate professionalism in interpersonal, verbal, and written…