Patient Account Representative Job Northern Kentucky USA,Healthcare

Position: Patient Account Representative (40 hours per week) #3444
Location: Northern

Join the Reedsburg Area Medical Center Team!

Our Patient Financial Services department in looking for a Patient Account Representative to join their team!

Schedule:

Monday thru Friday!

Shift: 8:00 a.m.

- 4:30 p.m.

Hours per week: 40 hours

Benefits:
Yes, RAMC offers a competitive benefits package.

Position Summary:

The Customer Service Representative is responsible for the collection of RAMC self-pay accounts receivable by way of personal contact, phone calls, and written correspondence. He/she is always maintaining the positive public relation image of Reedsburg Area Medical Center, Inc. and its Clinics.

Job Relationships:

Reports to the Manager of Patient Financial Services through the Customer Service Lead; collaborates with other department employees, Providers, and all hospital departments, Physicians Group and Specialty Group Clinics.

Education and Training

Required:

Experience:

Previous medical collections/credit experience, desired orother relativeexperience considered.

Special

Knowledge, Skills and Abilities:

Computer skills.
Good verbal/written communication skills.
Ability to greet employees/visitors in a courteous and respectful manner with positive interpersonal skills.
Ability to work with minimum direct supervision.

Physical Requirements:

Physical Demands:
- Continuous sitting.
- Occasional standing.
- Frequent walking.
- Occasional lifting, pushing and/or pulling up to 10 pounds.
- Occasional bending, twisting, and reaching overhead.
Sight:
- Continuously provide visual acuity with correction to read written and computer information.
Cognition/Communication:
- Continuous clear speech and hearing skills to communicate with patients and coworkers.
- Continuous communication with patients, family members, and other staff using hearing skills, comprehensive speech, simple writing and simple reading skills.
Environmental Conditions:
- Constant indoor, patient environment with occasional computer screen glare.
Potential Hazards:
- OSHA Blood Borne/TB Classification Class II - Occupational exposure to blood and Other Potentially Infectious Materials (OPIMs) is not reasonably expected to occur in routine performance duties.
Psychological, Situational, Functional Factors:
- Constant problem solving, analyzing and use of judgment in a high customer service area.
- Speed, consistency and accuracy of work duties imperative.

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