Supervisor, Coding Data Management & Education

Do you want to work at one of the

Top 100 Hospital s in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at Christiana Care!

Provides operational oversight for HIMS (Health Information Management Services) coding data quality monitoring and coder education activities to support the accuracy, integrity, productivity, and compliance of coded data in alignment with organizational, regulatory, and reimbursement objectives. Supports the implementation and coordination of coder onboarding, ongoing education, and retraining initiatives, using quality reviews, audit findings, and performance outcomes to reinforce coding standards, address knowledge gaps, and promote continuous improvement in coding performance.

Functions as a member of the Coding Management team, providing leadership support and serves as a backup to the Manager of Coding Data Management & Coder Education.

Provides daily supervision and oversight of the coding data accuracy and coder education functions across inpatient and outpatient hospital coding and abstracting activities within HIMS. Acts under the direction of the Manager of Coding Data Management and Coder Education with responsibility for all duties and accountabilities of the staff.

Monitors coding accuracy, productivity, staffing levels, schedules, and workload distribution to meet month-end close activities and departmental performance goals.

Performs or assigns record review activities related to pre‑bill edit resolution, internal coding audits, and responses to internal or external audit requests (e.g., RAC, OIG, Internal Audit, Compliance) or coding accuracy validation requests.

Utilizes reporting tools and database queries to perform audits, monitor trends, and support process improvements.

Monitors and supports billing edit work queues and coordinates correction activities with Patient Financial Services to support timely resolution of accounts requiring HIMS coding review.

Assists with coding and related system analysis, implementation, testing, database management, application maintenance, troubleshooting, regulatory compliance, data accuracy, and system security for coding and abstracting applications and interfaces.

Collaborates with Medical–Dental Staff, Clinical Documentation Improvement (CDI) Specialists, Patient Financial Services, and other departments to address operational coding, documentation, and reimbursement issues and to support identified education needs.

Provides day‑to‑day guidance to coders regarding coding questions, workflow processes, and system use, escalating complex issues to the Senior Manager, as appropriate.

Coordinates orientation activities for newly hired coders, coding contractors, and Coding Associates including training on the Christiana Care medical record, coding systems, reference applications, and HIMS coding workflows.

Supports Coding Education Coordinators by assisting with coder mentoring activities, monitoring coding questions and trends, and reinforcing education provided through training programs.

Assists in preparation and coordination of coding staff meetings, including distribution of educational materials related to coding regulations, regulatory updates, system enhancements, and documentation practice changes.

Tracks operational metrics related to coder education activities, appeals outcomes, and workflow performance, and reports findings to the Senior Manager to support program oversight.

Maintains documentation related to coder education activities, training completion, and operational procedures to support consistency and compliance.

Assists with identification of coder…