Psychiatry Care Coordinator

Job Description:

Care Coordinator – Psychiatry

Location:

Indianapolis, IN

Department: CCBHC

Employment Type:

Full-Time

Help Individuals and Families Navigate the Path to Wellness Are you passionate about helping individuals connect to the services and resources they need to live healthier, more stable lives? As a Care Coordinator with Adult & Child Health / Brightli, you will play a key role in supporting individuals receiving behavioral health and substance use treatment. You’ll work closely with clients, families, clinicians, and community partners to coordinate services, remove barriers to care, and help clients achieve meaningful progress in their recovery and overall wellbeing.

If you enjoy building relationships, connecting people with resources, and advocating for those in need, this is an opportunity to make a real difference every day.

We are committed to supporting our employees so they can focus on providing compassionate, high-quality care. Comprehensive Benefits Package

• Medical, dental, and vision insurance
• Retirement plan with employer contributions
• Disability and life insurance coverage
• Wellness programs and employee support resources
• Work-Life Balance 29 days of paid time off per year (vacation + holidays)
• Supportive and collaborative workplace culture
• Employee Assistance Program with free counseling, legal, and financial services
• Additional Support
• Telemedicine services available 24/7 for medical and behavioral health needs
• Opportunities for ongoing training and professional development

As a Care Coordinator, you will serve as a central point of support for clients receiving outpatient behavioral health services.

Key responsibilities include:

• Care Coordination & Client Support Review initial assessments and identify client needs related to healthcare, housing, employment, education, social support, and legal systems
• Coordinate outpatient behavioral health and substance use services
• Assist clients and families in accessing community resources and supportive services
• Advocate for clients and help remove barriers to care
• Collaboration & Communication Maintain regular communication with referral sources, primary care providers, and treatment teams
• Participate in treatment team meetings and clinical staffings
• Coordinate referrals to outside providers when additional services are needed
• Represent the organization professionally within the community
• Treatment Planning & Documentation Support the development and ongoing updates of individualized treatment plans
• Ensure accurate and timely documentation of all services provided
• Address and correct any chart documentation deficiencies
• Assist clients and families with transition and discharge planning
• Crisis & Client Support Provide crisis intervention and support when needed
• Help coordinate transportation and scheduling for treatment services
• Ensure clients receive appropriate referrals for medical or additional support services

Successful candidates will demonstrate:

• Knowledge of case management and rehabilitation practices in behavioral health or substance use treatment
• Understanding of community resources and support systems
• Ability to collaborate with multidisciplinary teams
• Strong communication, organization, and documentation skills
• Ability to advocate effectively for client needs

Education & Experience Preferred qualifications include:
Bachelor’s degree in a human services field, such as:
Social Work Psychology Counseling Criminal Justice Human Development and Family Studies Nursing or Education Experience working with behavioral health, substance use treatment, or community-based services is strongly preferred.

• Successful completion of background screening…