Community Health Worker - Street Medicine

Community Health Worker - Street Medicine

Requisition Number
: COMMU
004270

• Posted :
  September 3, 2026
• Full-Time
• On-site

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ABOUT US:

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision. A community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.
As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.
We have been doing this since 1969 and it is our employees that make this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If that sounds like an organization you want to be a part of, we would love to have you.

ROLE OVERVIEW and

PURPOSE:

The Community Health Worker (CHW) will work with Enhanced Care Management (ECM) patients to improve their whole health through outreach and engagement activities by helping patients navigate/access community services/resources and adopt healthy behaviors. This position will serve as an integral component of the Street Medicine program, engaging and enrolling individuals experiencing unsheltered homelessness into ECM. Additionally, this role will encounter and manage a shifting landscape to meet the ECM needs of the homeless and underserved populations.

The CHW will split their time between providing ECM services to patients in the community and in the clinical setting. Driving a Neighborhood branded vehicle for the Street Medicine program is a shared responsibility for all non-clinical support staff on the team.

RESPONSIBILITIES:

Maintains situational awareness and ensures scene safety when providing services in the community

Conducts community outreach and establishes trusting relationships with patients while providing general support and encouragement

Manages and provides ongoing follow-ups to an assigned caseload of patients including:

Schedules patient appointments and encounter patients using EMR Registration program

Uses basic motivational interviewing and goal setting

Conducts phone calls, home or living environment visits, and visits to other settings where patients are located

Assists patients attend appointments through assessing and addressing access barriers

Provides referrals for services to community agencies as appropriate

Assists patients connect with transportation resources and provides appointment reminders, as needed

Assists patients with completing applications and registration forms

Conducts eligibility determination, enrollment, and follow up with uninsured patients

Liaises between patients and community service agencies to ensure patient needs and rights are met, including collaborates with community providers to ensure continuity of care

Assists patients in navigating the healthcare system by finding and following up by phone and in-person with eligible ECM patients

Documents and shares patient barriers with ECM team and PCP to improve care and outcomes

Utilizes evidence‑based approaches when engaging with patients to increase their sense of control over their health, such as motivational interviewing to promote collaboration between patients and their medical/behavioral care team

Communicates and delivers easy to read information about health and wellness…