Surgical Services Manager

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Regular Full-Time Management Recruiting - Nashville, Nashville, TN, US

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at TDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! Tennessee Donor Services is seeking a Surgical Services Manager to join our team! This position will assist in the day-to-day management and coordination of organ recovery activities.

The Surgical Services Manager will be responsible for the oversight of surgical related activities related to the allocation, distribution, surgical removal, and preservation of organs recovered for research and/or transplantation, coordinate the call schedule to ensure adequate staffing, provide oversight for all aspects of orientation and ongoing training of staff regarding preservation by collaborating with clinical training department for the development, implementation, and delivery of didactic training of recovery policies and procedures, and provide daily supervision and support to the Surgical Recovery coordinators.

This role provides direct leadership and oversight for all surgical recovery in the Tennessee Donor Services service area. Provides direct oversight of employee performance and participates in the evaluation process as needed and ensures that recovery practices are aligned with all regulatory practices, and that policies, procedures, and local processes are adhered to. Some travel and on-call duties are required.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations:
Sierra Donor Services in New Mexico and California, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Provides day-to-day oversight and leadership of the Surgical Recovery staff.
• Provides oversight of all surgical recovery practices including perfusion and preservation of all organ systems and adherence to all surgical and regulatory standards.
• Coordinates the call schedule to ensure adequate coverage is provided for designated service area (DSA). Performs on-call responsibilities to assist with the activities related to the donor recovery. Increased donor activity, staffing shortages, etc. may require assuming on-call responsibilities or active participation in cases within or outside the primary area.
• Provides leadership oversight and assists in the surgical recovery, preservation, packaging, and delivery of organs and specimens in conjunction with transplant surgeons and/or organ recovery coordinators, research facilities or coroner’s offices in compliance with company policy, and UNOS requirements.
• Serves as a resource for the organization to provide education, in-services, and assisting with reviewing staff job competencies.
• Provides oversight for all aspects of orientation and ongoing training of staff responsible for preservation duties.
• Collaborates with Hospital Development to provide in-services at donor hospitals related to surgical organ recovery.
• Assists with quality processes such as investigations, root cause analysis, process improvement, and PDSAs related to preservation. Participates in internal and external committees to improve organ utilization.
• Coordinates and assists with organ allocation, including kidney and liver placement, distribution, and transportation of organs for…