Familiar Faces Case Manager

Posted Thursday, September 3, 2026 at 9:00 AM

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

The Familiar Face Case Manager is a behavioral health technician or behavioral health p rofessional specializing in the care coordination and discharge planning of individuals utilizing crisis services at disproportionately high rates. The patient population is determined by individuals who are some of the highest utilizers of crisis services. The Familiar Face Case Manager’s objective is to help prepare the patient for the most clinically appropriate services, assist the patient in obtaining those services, coordinating care with all involved parties, and reducing barriers to effective treatment.

The Familiar Face Case Manager reports to the Clinical Director.

• High school diploma or GED required. Associates Degree in a field related to behavioral health preferred.
• Minimum of six (6) months of experience working in multiple settings and levels of care, including both mental health and substance abuse is required.
• One (1) or more years of experience preferred.
• Minimum of six months of recovery from substance use and/or mental health disorders preferred.
• Current Driver’s License (valid and in good standing).
• 39-month Motor Vehicle Record (MVR).
• Behavioral Health Technician (BHT) in accordance with A.A.C. R and CBI Clinical Policies and Procedures.

• Generous PTO accrual (5 weeks!),
• Hospital indemnity/ Critical Illness,
• Pet Insurance,
• Dependent Care Savings, Health Care Savings,
• 401K with employer match - 100% vested upon enrollment,
• Wellness programs,
• Tuition Reimbursement and Scholarship Programs, incentives, and more!
• Very Competitive pay rates

• We are experience tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
• For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!

Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.

• We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
• We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!

Our 26 locations are all…