Peer Support Specialist

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PRN Technical Lanham, MD, US

6 days ago Requisition

Salary Range: $23.00 To $27.00 Hourly

iMind Health LLC (D/B/A iMind Behavioral Health) is hiring a Peer Specialist to join our Mobile Crisis Response team. Peer Specialists provide community-based support to individuals and families experiencing mental/behavioral health and/or substance use-related crises. This role focuses on engagement, supportive skill coaching within scope, and connection to resources-working alongside licensed clinicians and the broader multidisciplinary team.

• Shifts:
  
  3:00 PM-11:00 PM Tuesday-Saturday (Full-time) and 11:00 PM-7:00 AM (PRN)
• Coverage needed:
  Weekdays and weekends
• Team-based model:
  In-person responses are completed in a team-based model (two-person response when deployed)
• Company vehicle provided while on shift

• Team-based mobile response model (including two-person response when deployed)
• Training and safety protocols provided for mobile response work
• Ongoing supervision, coaching, and support

• Provide peer support and engagement services during and after crisis contacts, aligned with program protocols and scope of practice.
• Support de-escalation efforts through rapport-building, grounding strategies, and supportive communication (within training and program standards).
• Assist individuals/families with coping and wellness strategies and connection to natural supports, as appropriate.
• Help individuals navigate next steps, including linkage to services, benefits/resources, and follow-up appointments as appropriate.

• Collaborate with a multidisciplinary team (clinicians, prescribers, care coordinators, and supervisors) to support participant needs and follow-up planning.
• Communicate relevant updates to the team consistent with confidentiality requirements.
• Connect individuals to community resources (housing/food supports, benefits, transportation resources, support groups, etc.) as appropriate.

• Complete documentation accurately and on time in accordance with program, payer, and regulatory standards.
• Maintain appropriate peer boundaries, professionalism, and confidentiality consistent with HIPAA and agency policy.
• Participate in team meetings, supervision, training, and quality improvement activities.

• High school diploma or GED required.
• Strong communication and interpersonal skills; ability to work with diverse populations.
• Ability to remain calm, supportive, and professional in crisis situations.
• Basic computer skills and ability to complete required documentation.
• Successful completion of required background check and required training.

• Prior experience in mobile crisis, crisis stabilization, emergency services, community behavioral health, PRP, MTS, or related programs.
• Familiarity with Prince George's County resources and referral networks.
• College coursework or degree (Associate's or Bachelor's) is a plus.