Emergency Community Support Job Northern Kentucky USA,Healthcare

Location: Northern

The Emergency Community Support Provider at The Well is dedicated to rapidly responding to individuals in crisis by offering urgent, compassionate, and effective support services. This position requires a resourceful and empathetic professional who can efficiently address emergencies while upholding our core values.

Core Values:

Show Up with Generosity:
We approach our work with a spirit of giving, offering our time and resources to ensure the success of our team and the community we serve.
Check the Ego:
We value humility and teamwork over personal ambition; we work collaboratively to achieve our goals.
Embrace Diversity:
We are committed to fostering an inclusive environment that respects and values diverse voices and experiences.
Grounded in Hope:
We maintain an optimistic, resilient, and realistic outlook, empowering ourselves and others to overcome challenges and thrive.

Qualifications:

Be 21 years of age.
Have a valid Nebraska Driver’s License and be insurable, have a good driving record and be a confident driver.
If diagnosed with a substance use disorder, individual must have a minimum of 18 months’ recovery/abstinence. Must have the ability to pass an initial and ongoing random drug screenings.
Have a Bachelor’s degree or higher in psychology, sociology, or a related human service field is preferred. Two years of coursework in a human service field and/or two years of experience/training or two years of lived recovery experience with demonstrated skills and competencies in treatment with individuals with a behavioral health diagnosis is acceptable.
Have a sophisticated set of interpersonal skills, including verbal fluency, interpersonal perception, affective modulation and expressiveness, warmth and acceptance, empathy and focus on others.
Have the ability to display cues of acceptance, understanding and expertise in the first moments of interactions with consumers through verbal and non-verbal behavior.
Possess the ability to form a working alliance with a broad range of clients.
Be willing to become knowledgeable of supportive services and other referral agencies in the community to benefit clients, and develop other community resources.
Have the ability to work with other agency professionals to meet needs and best interest of clients, serving as a liaison between agencies.
Exhibit excellent written and oral communication skills.
Able and willing to practice strict confidentiality guidelines following 42-CFR and HIPAA regulations.
Be resourceful, confident, assertive, have strong, appropriate boundaries, and be able to problem solve in a variety of situations.
Must be able to work effectively as part of a team and independently, and able to discern which skill is needed in a given situation.
Possess good stress management skills.
Exhibit exceptional time management skills.
Be able to follow directives and complete any duties as assigned.
Have the ability to work a flexible schedule and be available on evenings, weekends and holidays (as needed)

Duties and Responsibilities:

Complete all required trainings and certifications, exhibiting competency, within established time frames. Remain current on all required certifications.
Medication Aide
Red Cross First Aid/AED/CPR
Client and Employee Rights
Confidentiality (42 CFR and HIPPA)
NAADAC Code of Ethics
Cultural Competency
De-escalation Techniques
Trauma Informed Care
Crisis Management
Health and Safety Practices
Customer Service
Promoting Wellness of Consumers
Person-Centered Practices
Positive Interventions
Gender Competency
Employee/Resident Handbooks
Agency Policies and Procedures, including where to locate them
Maintain a caseload of up to 15 emergency community support clients.
Complete orientation and intake documentation with all clients within established…