Chief Of Clinical Services

Chief Of Clinical Services Overview Essential  Responsibilities:
· Provide leadership, direction, and oversight of the organization’s clinical services and clinical leadership team.
· Lead the development and implementation of clinical strategies, protocols, and best practices that improve outcomes and support organizational goals.
· Oversee population health initiatives, including risk stratification efforts to identify high-risk individuals and ensure appropriate clinical interventions.
· Monitor clinical trends, outcomes, and performance metrics to drive quality improvement and informed decision-making.
· Provide executive oversight of incident management processes, including trend analysis, root cause review, and corrective action planning.
· Ensure compliance with OPWDD regulations, Health Home requirements, Medicaid guidelines, and other applicable regulatory standards.
· Serve as a clinical resource and subject matter expert for complex medical, behavioral, and care management situations.
· Build and maintain productive relationships with OPWDD, government agencies, healthcare systems, provider organizations, and community partners.
· Represent the organization during audits, regulatory reviews, and external meetings.
· Collaborate with executive leadership to support strategic planning, program development, workforce initiatives, and organizational growth.
· Promote a culture of accountability, collaboration, continuous improvement, and clinical excellence.

Specific Knowledge, Skills, and Abilities:
· Extensive knowledge of OPWDD systems, person-centered practices, population health management, and care coordination.
· Strong understanding of clinical risk management, incident review processes, and quality improvement methodologies.
· Ability to analyze clinical and operational data to identify trends and drive meaningful outcomes.
· Exceptional leadership, communication, and relationship-building skills.
· Ability to effectively engage with government agencies, regulators, healthcare providers, and executive stakeholders.
· Strong problem-solving, decision-making, and organizational skills.
· Ability to manage multiple priorities while maintaining a strategic focus. Strong leadership skills with a proven ability to manage multiple service-oriented departments.
· Ability to handle sensitive and confidential information.

Required Experience,

Minimum Qualifications
· Active New York State clinical license required (RN, LCSW, LMHC, Psychologist, NP, or equivalent).
· Master’s degree in a clinical or healthcare-related field preferred.
· Experience in OPWDD, Health Home, Managed Care, or related healthcare settings.
· Minimum of 5 years of progressive leadership experience overseeing clinical teams and services.
· Demonstrated experience in population health, quality improvement, regulatory compliance, and clinical operations.
· Experience working directly with OPWDD and other regulatory agencies preferred.