Medical Office Receptionist-Intermediate

Medical Office Receptionist-Intermediate

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Under direct supervision, responsible for providing office support in a clinical office to ensure patient satisfaction.

• Performs all front office duties, checking in patients, ensuring completion of all necessary forms for registration, collecting copays, assisting patients when needed, and answering phones.
• Creates and verifies full patient registration upon patient arrival.
• Communicates with Benefit Coordinators if new insurance is obtained.
• Communicates with providers as needed regarding patient's arrival, needs or requests.
• Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.
• Creates new and follow up appointments as needed for patients and obtains referrals and authorization for visits and testing when necessary.
• Schedules patient appointments and follows up on missed appointments by telephone or mail.
• Monitors the flow of patients, including placing patients into rooms as needed and keeping patients and families informed of waiting times.
• Performs all other duties as assigned.

• Demonstrates the ability to support the mission, vision and patient promise throughout all interactions, the UT Health Way.
• Demonstrates analytical thinking – this role requires analyzing information and using logic to coordinate work within schedule constraints and handle emergent requirements in a timely manner.
• Demonstrates creativity and alternative thinking; able to develop new ideas supportive of the UT Health Way.
• Proficient computer skills using Microsoft Office and database programs.
• Excellent communication skills, verbal and written.

• High school diploma or GED is required.

• Two (2) years of related experience is required.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

• Job Identification 7850
• Job Category Clinical Programs & Services
• Posting Date 09/09/2026, 06:16 PM
• Locations  Floyd Curl Dr., San Antonio, TX, 78229, US (On-site)
• Job Schedule Full time
• Organization O9279 - HOPD Surgery Plastic MARC, O9000 - MSRH - HOPD Operations, O1000 - MSRH - Administration, UT Health Science Center, UT Health Science Center
• Department O9279 - HOPD Surgery Plastic MARC