Care Coordinator​/Social Worker Per Diem

$2,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.

Join us to start Caring. Connecting. Growing together.

The Social Worker is responsible to act as a liaison and assists in coordinating resources for the care of health plan members with multiple co-morbidities and/or psychosocial needs. The primary scope is to provide counseling and assistance to patients and their families as requested with personal, financial, ethical, and environmental difficulties that predispose patients to illness. The Social Worker acts as an advocate for members and their families linking them to community resources and financial assistance programs for continued growth toward a maximum level of independence.

The Social Worker will interact and collaborate with the interdisciplinary care team, which includes physicians, nurses, case managers, pharmacists, laboratory technologists, other social workers, dietitians, and other educators.

The Social Worker (SW) is responsible and accountable for coordination of patient services through an interdisciplinary process, which provides clinical and psychosocial approach through continuum of care. Discharge planning will begin at the time of (or prior to) admission, and reassessed ongoing throughout the course of hospitalization. Provides direct social work/case management services to patients and/or families and hospital staff to ensure needed assessment intervention, support, and referral.

Coordinates services with other members of the health care team community wide. Respond to information and referral needs of the community. The foundation of the SW role includes crisis intervention, comprehensive understanding of mental health diagnosis, brief counseling, working collaboratively with community vendors, identifying resource needs, arrange and facilitate meetings with the health care team as needed, problem solving and promoting patient wellness.

This position is per diem (as needed). Employees are required to work weekend shifts, with the expectation to work one weekend a month. Our hospital location(s) are in Waukesha WI.

Training will be paid and the schedule to be determined.

• Coordinates patient care processes to achieve desired quality outcomes and identifies / controls appropriate resource utilization
• Provides skilled interventions for: patient/family support and/or resolution of patient/family crises; facilitating problem-solving and decision-making; advocacy and facilitation necessitated by life-changing events (new diagnosis, abuse, loss of independence, bereavement); and mediation of risk factors and various psychosocial issues
• Assesses need for post-hospital services and community resources at the time of discharge
• Develop plans of care and management plans for patients who frequent the Emergency Department in partnership with patient physician, ED Provider, and community resources
• Support patients, caregivers and/or family with psychosocial or behavioral needs
• Educates patient/family on options and choices available within the appropriate level of care
• Reports child and adult abuse and neglect to community agencies as mandated by law
• Assesses patients who may have experienced violence and makes appropriate reports and referrals
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