Adult Mobile Crisis specialist.Delco

Overview Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

The Mobile Crisis Specialist (MCS) responds to mental health crises upon dispatch from approved referral sources. The MCS works with individuals and their community supports to assess and de-escalate a crisis, determine the level of care necessary to meet the individual's needs, develop alternatives to involuntary hospitalization through conducting assessments, treatment planning, counseling, and coordination of community care linkages and discharge process.

The MCS coordinates the involuntary hospitalization process in situations where individuals present as dangerous to themselves or others. The MCS acts as an advocate and represents the needs and rights of persons served with outside social service agencies, families, etc.

• Complete an assessment for individuals throughout assigned area of Delaware County; develop and secure appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment; provide linkages to community supports, supportive counseling, and substance abuse services; and always reflect the possibility of recovery to provide continuity of care
• Complete referrals for follow-up services by community mental health and other supports by assisting in the completion of application for entitlements, and completing Emergency Care Provider Intake
• Provide all required documentation including intakes, progress notes, medical charting, discharge plans, and individual assessments to ensure records are up-to-date and in compliance with regulatory standards and contractual expectations
• Advocate for individuals served with outside agencies including, but not limited to Social Security, Department of Public Welfare, the County Office of Behavioral Health, Base Service Units, etc. by developing relationships and communicating the needs of the individuals served
• Interface with families of persons served and other interested parties to update them on their progress and to make any needed provisions and resources for continuity of care
• Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers such as speech therapy, physical therapy, and occupational therapy as relevant to providing emergent services to ensure quality of care
• Intervene in crisis situations by using evidence‑based and trauma‑informed approaches such as motivational interviewing and crisis de‑escalation
• Attend scheduled staff team meetings and participate as a member of the interdisciplinary team to provide updates on client progress
• Maintain complete and accurate clinical records to ensure compliance and note any changes to the treatment plan to ensure continuity of care
• Conduct fire drills and building inspections to ensure compliance with safety standards and provide the…