Receptionist Evening Shift

Location: Northern

## Receptionist Evening Shift Apply:
Gilchrist Center Towson:
Part time:
Posted Today:
JR106545

Under direct supervision and/or according to detailed instructions, policies and procedures, greets and receives visitors and Medical Center employees and refers same to appropriate staff members or department. Operates a multi-line telephone console and takes and relays messages.
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* Education:

** High School Diploma  
** Licensures/

Certifications:

** Not Applicable  
*
* Experience:

** Not Applicable  
*
* Skills:

*
* • Ability to type brief memos, letters and forms  
• Skill in data analysis and interpretation
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* Principal Duties and Responsibilities:

*** Greets visitors and employees to office.  Determines nature of business and provides appropriate information, referring to appropriate staff members or department.  Also directs deliveries of items to appropriate offices.
* Answers visitors' and employees' questions, based on knowledge of the organization, department and policy, and notifies supervisor of difficult situations.
* Performs various related clerical duties including but not limited to:  typing brief memos, letters, tables, and forms; filing; opening, distributing and/or collecting mail; photocopying; maintaining logs of items such as deliveries or routine information received in the office; posting transactions and information into computer and performing simple routine calculations – (addition and subtraction) such as totaling items in columns on logs.
* Provides support to overall office operations, including ensuring supplies, copy machines, fax machines are in proper order, maintained and reports any issues proactively.
* Operates a multi-line telephone console to relay incoming, outgoing and intra-system calls.  Provides approved information to callers and records and transmits messages.
* Maintains work area in a clean and orderly condition.
** All roles must demonstrate GBMC Values:
** Respect*I will treat everyone with courtesy. I will foster a healing environment.
** Treats others with fairness, kindness, and respect for personal dignity and privacy
* Listens and responds appropriately to others’ needs, feelings, and capabilities Excellence
* I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.
** Meets and/or exceeds customer expectations
* Actively pursues learning and self-development
* Pays attention to detail; follows through Accountability
* I will be professional in the way I act, look and speak. I will take ownership to solve problems.
** Sets a positive, professional example for others
* Takes ownership of problems and does what is needed to solve them
* Appropriately plans and utilizes required resources for various job duties
* Reports to work regularly and on time Teamwork
* I will be engaged and collaborative. I will keep people informed.
** Works cooperatively and collaboratively with others for the success of the team
* Addresses and resolves conflict in a positive way
* Seeks out the ideas of others to reach the best solutions
* Acknowledges and celebrates the contribution of others

Ethical Behavior
* I will always act with honesty and integrity. I will protect the patient.
** Demonstrates honesty, integrity and good judgment
* Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results
* I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.
** Embraces change and improvement in the work environment
* Continuously seeks to improve the quality of products/services
* Displays flexibility in dealing with new situations or obstacles
* Achieves results on time by focusing on priorities and manages time efficiently
** Pay Range**$17.13 - $21.69

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.