Community Support Associate – Beacon Learning Center

The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.

Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.

Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.

Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.

Exhibits effective communication skills, including proper use of agency communication systems.

Participate in appropriate professional development programs to attain and maintain competency.

Effectively manages financial and physical resources to achieve the mission of RE.

Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.

Provide continuous supervision and support to students throughout the therapeutic school day.

Assist in maintaining a structured, safe, and therapeutic environment.

Build positive, supportive relationships with students to promote engagement and trust.

Reinforce behavioral expectations, coping skills, and social-emotional learning throughout daily activities.

Implement and support individualized behavioral interventions as directed by clinical and educational staff.

Assist students in developing and practicing emotional regulation, coping strategies, and problem-solving skills.

Provide redirection and support during challenging behaviors using trauma-informed approaches.

Maintain active certification in Safe Crisis Management (SCM) and implement approved de-escalation and intervention techniques.

Respond to behavioral crises in collaboration with clinical and educational staff to ensure the safety of students and staff.

Participate in post-incident debriefings and follow all incident reporting protocols.

Support educational staff during academic instruction by assisting with transitions, engagement, and behavior management.

Assist with daily program activities, including check-in, group transitions, structured breaks, and dismissal routines.

Provide support services in the home or community setting when appropriate and directed by the treatment team.

Assist families in reinforcing behavioral strategies and skills learned in the program.

Complete required documentation accurately and within established time frames (e.g., service notes, incident reports).

Communicate effectively with the treatment team regarding student progress, concerns, and observations.

Maintain confidentiality and adhere to HIPAA and organizational policies.

Work collaboratively with clinicians, educators, case managers, and other team members.

Participate in team meetings, trainings, and program activities.

Support a positive team culture focused on quality care and student success.

Participates in supervision regularly.

Promotes a positive view of RE to the public and outside agencies.

Perform other duties as assigned.