Community Support Associate – Beacon Learning Center

Community Support Associate

The Community Support Associate provides direct support to students within the Beacon Learning Center, a short-term, intensive behavioral health and educational program serving elementary-aged students with moderate to severe behavioral health needs. The CSA plays a vital role in supporting daily program operations, reinforcing therapeutic interventions, and maintaining a safe, structured, and supportive environment to promote student success and stabilization.

Provide continuous supervision and support to students throughout the therapeutic school day. Assist in maintaining a structured, safe, and therapeutic environment. Build positive, supportive relationships with students to promote engagement and trust. Reinforce behavioral expectations, coping skills, and social-emotional learning throughout daily activities. Implement and support individualized behavioral interventions as directed by clinical and educational staff. Assist students in developing and practicing emotional regulation, coping strategies, and problem-solving skills.

Provide redirection and support during challenging behaviors using trauma-informed approaches. Maintain active certification in Safe Crisis Management (SCM) and implement approved de-escalation and intervention techniques. Respond to behavioral crises in collaboration with clinical and educational staff to ensure the safety of students and staff. Participate in post-incident debriefings and follow all incident reporting protocols. Support educational staff during academic instruction by assisting with transitions, engagement, and behavior management.

Assist with daily program activities, including check-in, group transitions, structured breaks, and dismissal routines. Provide support services in the home or community setting when appropriate and directed by the treatment team. Assist families in reinforcing behavioral strategies and skills learned in the program. Complete required documentation accurately and within established time frames (e.g., service notes, incident reports). Communicate effectively with the treatment team regarding student progress, concerns, and observations.

Maintain confidentiality and adhere to HIPAA and organizational policies. Work collaboratively with clinicians, educators, case managers, and other team members. Participate in team meetings, trainings, and program activities. Support a positive team culture focused on quality care and student success. Participates in supervision regularly. Promotes a positive view of RE to the public and outside agencies. Performs other duties as assigned.

Shift is generally dayshift, Monday – Friday, 9-5. Holidays, weekends, and extra hours may occasionally be required. Office setting with extensive computer usage. Intense, unpredictable population with the possibility of verbal and physical aggression. Fast-paced environment with the need for quick decisions to deal with any crisis that may arise. Environment is both indoor and outdoor. The environment is, at times, loud and stressful.

Education:

High School Diploma or GED required. Bachelor's degree in a related field from an accredited school is preferred.

Experience:

Experience working with children, preferably in behavioral health, school, or residential settings. Experience supporting individuals with behavioral challenges preferred.

Specific Skills and Requirements:
Must be at least 21 years of age. Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies. Excellent attention to detail and ability to work independently. Must be able to demonstrate a high degree of flexibility and be able to coordinate multiple…