Community Health Worker, L.. LEE

LA Lee / Mizell Community Center

Fort Lauderdale, FL 33311, USA

Position Summary:
The Case Manager / Community Health Worker is responsible for the recruitment, outreach, coordination and delivery of the programs and services at apartment Housing communities, the YMCA Health Navigation program along with Health Empowerment Evidence Based programs. The CHW will be assisting to connect residents to clinical and community resources to include, but not limited to, food assistance, economic needs, housing needs, transportation needs, health management needs, legal status needs, mental health needs, YMCA emergency fund, rental and/or utility bill assistance, and more.

The individual in this role, must have an interest in working as an advocate for seniors, adults, youth, families, the community and specifically those with chronic conditions and health challenges, vulnerable populations, undocumented communities, immigrant communities, special needs communities, low-income communities, and the underserved throughout Broward County.

• Establishes, maintains community partnerships, and serves as a liaison between YMCA and community sites and partners.
• Recruits program participants including conducting presentations and distributing printed materials.
• Identifies community leaders and maintain a community contact list.
• Provides services and program outreach and delivery to residents of apartment housing communities, YMCA Health Navigation program and assists with prevention/education development and presentations.
• Reaches individual annual reach goals as a part of overall grant goals through recruitment and referral leads and provide ongoing program service through a monthly caseload of active participants.
• Delivers Evidence Based programs.
• Keeps regular attendance records with use of an online data management system.
• Fully understands, articulates and reflects in professional practice the mission and philosophy of the YMCA.
• Conducts field visits, outreach and serve as resource to both participants and partners while maintaining social distancing guidelines.
• Coordinates and participate in community site events.
• Keeps records of registered participants and programs sites.
• Provides Director with a weekly update of progress.
• Establishes trusting relationships with participants while providing general support and encouragement.
• Engages and motivates participants to be active participants in their health.
• Provides ongoing follow-up, motivational interviewing and goal setting with participants.
• Utilizes motivational interviewing and teaches approaches to ensure that participants understand their health issues and how to manage them.
• Follows-up with participants with calls, and in person visits and other settings where participants can be found.
• Helps participants develop heath management plans, goals, and follows-up on health management care plans and action plans with participants and providers.
• Provides referrals for services to community agencies as appropriate.
• Helps participants connect with transportation resources however transporting patients is strictly prohibited.
• Assesses participants’ interest in evidenced-based programming and assists participants in enrolling in such programming.
• Takes professional development trainings to keep abreast of health empowerment opportunities and resources for participants.
• Develops working understanding of health disparity and resources to overcome.
• Adheres to all risk management and safety protocols.
• Understands the importance and purpose of fidelity (following the program protocols).
• Facilitates at least two Health Empowerment workshops a year, one every six months.
• If inactive within 6 months must attend update session.
• If inactive for a…