Certified Peer Support Specialist - Housing Support Services

Wisconsin Community Services is an Equal Opportunity Employer (M/F/Disability/Vet).

Job Code: 2026-SPECIALI-052

Location:

Milwaukee

Department:
Housing Support Services

FT/PT Status:
Full Time

Position Summary: This position provides supportive, recovery-oriented interaction and engagement to people enrolled in the Supported Housing Program. The Peer Support Specialist is responsible for serving people in collaboration with the care coordinator to ensure people enrolled in the program are able to attain the skills, knowledge, and abilities to move forward in their journey of recovery. The role of the Peer Support Specialist is that of a coach or mentor who through his or her lived recovery experiences, can provide the guidance and role modeling necessary to promote wellness, purpose in life, develop relationships, and the insight necessary to move forward.

From a recovery perspective, provide a strength-based assessment of an individual's abilities, strengths, assets, and needs.

Provide ongoing peer support services and connect individuals to community-based resources.

Support people enrolled in the program complete a Personal Recovery Crisis Prevention Plan and Individualized Served Plan in the person’s own words and review and update those documents every 6 months.

Support individuals develop independent living skills including cleaning, problem solving, meal planning and preparation, laundry, budgeting, shopping, and paying bills.

Complete monthly Home Wellness Assessment.

Monitor the ADL (Activities of Daily Living).This includes adequate nutrition and personal hygiene.

Assist the resident with completing ADLs as needed.

Provide observation of individual's capacity and functioning and report any changes to the care coordinator.

Develop and lead recovery focused groups under the supervision of the Care Coordinator.

Group topics include mental health education, medication management, personal recovery and crisis prevention planning, community involvement, hard reduction, socialization, and functional literacy.

Responsible for accurate documentation in Clarity the Homeless Management Information System and maintaining case files as required by agency policy, government regulations, and applicable local, state, and federal codes.

Work with individual's collateral and community contacts to promote continuity of care.

Participate in visits with the individual as necessary to engage him or her in the recovery process.

Assist people in their process of stabilization and recovery.

Act as a role model for the people being served.

1:1 interaction with individuals and wellness checks as needed. .

Utilize Motivational interviewing, Trauma Informed Care, Strengths-Based Recovery and Harm Reduction as primary skills/tools to enhance resident’s participation and success.

Active listening and positive communication skills.

Attend and participate in staff meetings.

Communicate (timely and accurately) all incidents to Care Coordinator.

Other job-related duties as may be necessary to carry out the responsibilities of the position.

• Provide supportive, recovery-oriented engagement to individuals enrolled in the Supported Housing Program.
• Work collaboratively with the Care Coordinator to help participants develop the skills, knowledge, and confidence needed to advance in their recovery journey.

Offer ongoing peer support and 1:1 interaction, including wellness checks and assistance with stabilization and recovery.

Provide strength-based assessments of individuals' abilities, needs, and recovery goals.

Actas a positive role model, using Motivational Interviewing, trauma-informed care, strength-based recovery, and harm reduction techniques to enhance engagement and success.

Assist individuals in completing and updating Personal Recovery Crisis Prevention Plans and Individualized Service Plans every six months.

Participate in home visits and help individuals develop independent living skills such as cleaning, problem-solving, meal planning, laundry, budgeting, shopping, andpaying bills.

Monitor and assist with Activities of Daily Living (ADLs),including nutrition and hygiene.

Complete monthly Homes Wellness Assessments and observe functions, reporting changes tothe Care Coordinator.

Develop and lead recovery-focused groups on topics such as mental health, medication management, harm reduction, crisis planning, socialization, and functional literacy.

Communicate all incidents promptly and…