Genesee Community Services - DSP - PD - GLOW

Genesee Community Services - DSP - PD - GLOW

Batavia, NY 14020, USA

Posted Saturday, September 5, 2026 at 4:00 AM

Start a fulfilling career that makes a difference in the lives of people with disabilities and their families. We have a variety of full and part-time jobs available and are looking for candidates who are eager to learn. Our employees receive a range of benefits including health insurance, company-paid life insurance, 401K, generous paid time-off and continuing education support!

Summary:

The Direct Support Professional (DSP) is responsible for direct oversight, guidance and training of people receiving supports and services. Provide guidance, training, support, supervision and encouragement to people in reaching their maximum potential and to promote independence and community integration.

Essential Functions:

Program Specific Functions:

• Organize and schedule individual goals and/or activities based on need and frequency of the Staff Action Plan, Life Plan or schedule of services.
• Provide necessary supervision for individuals as specified in their Life Plan, Staff Action Plan, Safeguard Plan, and LOS.
• Maintain close communication with individuals and/or families in regard to any scheduling changes.
• Scheduled hours may change based on individual and program needs.

General Functions:

• Provide supports, assessment and training to persons supported according to their written Staff Action Plan (SAP), Individual Safeguards Plan, Individual Plan of Protection (IPOP) or Lifeplan. Implement goals and/or activities as written by the Individual and their team.
• Ensure necessary level of supervision (LOS) is met by following the individual’s Safeguard Plan, Individual Plan of Protection (IPOP), Behavior Support Plan (BSP), Plan of Nursing Services (PONS) dietary guidelines and any other applicable plans.
• Accurately document services contemporaneously in Electronic Health Record (EHR) or with paper note (as applicable) in accordance with the Agency, OPWDD, Medicaid and other funder requirements.
• Treat all protected health information consistent with HIPAA.
• Properly utilize and store all agency electronics such as chrome book, laptop, cell phone and/or hot spot.
• Maintain accurate records by collecting, compiling, evaluating data and submitting in a timely manner in the appropriate format including daily goal notes, checklists, progress notes, injury/fall reports, seizure reports, attendance records, incident reports, behavior documentation etc.
• Provide input into the development and implementation of the SAP or service plan in accordance with the Life Plan (LP) as developed by each person receiving services, family, advocate and Care Coordinator.
• Maintain knowledge and understanding of individual’s medical, physical, psychological and dental health care needs.
• Recognize and respond in a timely manner to signs and symptoms of illness/injury and medical emergencies. Notify supervisor or nurse immediately of concerns.
• Provide personal hygiene and health care assistance to people supported as needed including toileting, showering, oral hygiene, shaving, hair care, nail care, changing of adult protective garment etc.
• Provide training and encouragement to people supported to ensure good personal health care as needed. Communicate health care concerns to supervisor or nurse as necessary.
• As necessary, become certified in any required training and maintain certification on an annual basis.
• Participate in developing and delivering remote services to individuals as necessary.
• As assigned provide all services, as per Agency Policy and Procedure.
• Assist individual's in receiving needed/desired medical services and communicating/documenting pertinent information as per Agency policy, as designated (i.e.…