Intensive Support Coordinator
Listed on 2026-09-20
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Healthcare
Community Health, Human Services/ Social Work, Patient/Health Advocate -
Social Work
Community Health, Human Services/ Social Work, Patient/Health Advocate
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Full Time Care Coordination Augusta, GA, US
2 days ago Requisition
Work Location & Travel:This field-based position requires frequent travel throughout Coffee and Bacon counties in Georgia, and surrounding areas, with administrative work completed remotely when not conducting client visits. Candidates must reside within the assigned service area and have reliable transportation to support regular client visits.
Summary of position:This individual will make a difference in the lives of many by assisting people with intellectual challenges and developmental disabilities to access and coordinate needed support and services in community settings. Knowledge of social, economic, health or rehabilitative services objectives is important, as is knowledge of methods of compiling, organizing and analyzing data. This person must have strong problem-solving skills and the ability to plan and develop programs or program components.
The case manager must evaluate and monitor service delivery and must possess the ability to provide technical assistance regarding program and client issues. An effective communicator, this person will be able to establish and maintain effective working relationships with others and to understand and apply applicable rules, regulations, policies and procedures.
- Minimum bachelor’s degree in human service field, such as, social work, psychology, special education, nursing, or closely related field required.
- Minimum two years of experience serving persons with DD/IDD or related disabilities and two years’ experience in a healthcare, habilitative/ rehabilitative, behavioral health setting, such as ICF/IDD, psychiatric inpatient hospital/facility, specialty clinic or program, special education department, residential or similar setting required.
- Mobile Worker:
This is a mobile position, meaning that regular travel to different work locations is essential. Will be exposed to weather conditions typical of the location and may be required to stand and/or sit for long periods of time. - Reside in the same territory they are assigned to work in; exceptions may be considered, due to business need.
- Occasional evening and weekend work may be required as job duties demand.
- Assists people with intellectual challenges or developmental disabilities to access and coordinate needed support and services in community settings.
- Coordinates and facilitates all activities related to gathering information to be included in the support plan.
- Arranges and obtains clinically pertinent assessments.
- Reviews clinical information and recommendations for interventions and services prior to the ISP meeting.
- Assists the person, family or advocate to identify and access the most cost-effective services and community support based on the individual’s and family’s interests and preferences.
- Assists individuals and families in applying for/maintaining Medicaid Eligibility.
- Accesses community and internal agency resources (clinical professionals, etc.) in the process to identify and attain needed services.
- Monitors annual Medicaid redetermination dates and assists the individual in completing necessary paperwork and submission.
- Maintains necessary documentation regarding eligibility in individuals’ charts.
- Checks the Georgia Health Partnership web site monthly to detect issues/concerns related to eligibility.
- Oversees the person’s participation in the services, support and activities delineated within the ISP.
- Determines the extent to which support, and services meet the needs and expectations of the individual and family.
- Visits…
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