HIM Coordinator

Description

Correct Health currently has exciting full time opportunity to join our growing team as a Health Information Coordinator in Alpharetta, Ga !

Correct Health is a multi-disciplinary medical organization that provides high quality, cost-effective, comprehensive healthcare inside the walls of correctional facilities. The foundation of our company was established by a group of talented ER professionals. Brick by brick, we have been building our company from the ground up. In doing so, we have developed the right way - the "Correct Way" as we like to call it - of providing correctional healthcare.

Currently, Correct Health provides high quality, cost-effective, comprehensive healthcare services inside the walls of more than 40 correctional facilities throughout Georgia and Louisiana.

The Coordinator of Health Information Management supports the Company's legal, compliance, and risk management function by managing the day-to-day operation of the health information management (HIM) and HIPAA privacy program across Correct Health's correctional healthcare sites in Georgia and Louisiana. The Coordinator reports directly to the Director of Health Information Management for day-to-day HIM operations, records processing, and departmental priorities, and maintains a dotted-line reporting relationship to the Chief Legal Officer for privacy program administration, privacy incident and breach matters, litigation holds, subpoena and litigation-related records productions, and BAA oversight.

The Coordinator serves as the primary point of contact for medical records requests, privacy inquiries, release-of-information (ROI) processing, records governance, and privacy incident intake.

This position sits at the intersection of clinical operations, legal, and technology. The ideal candidate understands that correctional health records are uniquely sensitive: they are requested by courts, defense counsel, plaintiffs' attorneys, sheriffs, coroners, medical examiners, families, and the patients themselves, and they frequently become evidence in litigation. The Coordinator ensures that every disclosure is lawful, authorized, documented, and defensible, while supporting the Company's mission of delivering quality care to justice-involved patients.

• Receive, log, triage, and process all requests for protected health information (PHI), including patient requests, attorney requests, subpoenas, court orders, HITECH requests, law enforcement requests, coroner and medical examiner requests, and requests from county or parish partners.
• Verify the legal sufficiency of each request, including validity of patient authorizations under 45 C.F.R. § 164.508, applicability of 42 C.F.R. Part 2 for substance use disorder records (including MOUD/MAT records), and state-specific requirements under Georgia and Louisiana law.
• Prepare and maintain Certificates of Authenticity of Medical Records and custodian-of-records affidavits; coordinate with the Chief Legal Officer on records productions in litigation and in response to subpoenas.
• Track statutory response deadlines and ensure timely, complete, and accurate productions; escalated any request that cannot be timely fulfilled.
• Maintain the accounting-of-disclosures log in accordance with 45 C.F.R. § 164.528.
• Assist, if requested, with the transfer of health records upon patient release, transfer between facilities, or transfer to state custody, consistent with continuity-of-care obligations and NCCHC standards.
• Manage the intake, routing, and fulfillment of medical records requests at facility transition (contract start-up and wind-down), including chain-of-custody documentation.

• Maintain the HIPAA privacy and HIM policy library; draft routine updates for Director of HIM and Chief Legal Officer review and coordinate version control and distribution.
• Develop and deliver new-hire and annual HIPAA privacy training for clinical, administrative, and corporate workforce members; maintain training completion records and follow up on delinquencies.
• Prepare facility-level guidance, FAQs, and quick-reference materials in plain language suitable for nursing staff, providers, and security personnel.

• Administer the Company's records retention schedule and records governance matrix; coordinate destruction of records that have met retention, subject to litigation…