Medical Assistant​/Front Desk

Revive Pathway is a Tribally owned clinic that treats a diverse population of patients, including Native and Non‑Native people. We have the opportunity to provide whole person care, while managing patient substance use disorders, primary care, infectious disease, and mental health needs. We are building a team of dedicated and compassionate individuals.

Revive Pathway brings an innovative model of highly individualized, compassionate care to patients with opioid use disorder. From the moment someone walks through the door of our state‑of‑the‑art outpatient facility, they will encounter our thoughtfulness and intention for a humanizing and respectful experience with us. The comforting and safe setting of our nature‑inspired facility and the friendly, professional attitude of our staff help to define our journey with each patient—and with each other—from day one.

Each employee at Revive Pathway creates their own ripple effect in the larger circles of the families and communities that we touch. Are you ready to make a difference with us?

We are currently seeking a Medical Assistant / Front Desk to support our clinic in El Cajon, CA. This position, reporting to the Clinic Director, can be either full‑time or part‑time and is an excellent opportunity for someone excited to make an immediate and lasting impact in a growing company.

The Medical Assistant / Front Desk will be a source of kindness and empathy for patients who are trying to find their way to a better life. Revive Pathway treats patients with respect and honors their efforts to improve their health. The Medical Assistant role is to be positive, full of hope and to be present with our patients in their struggles as well assist them with connecting with resources including food, housing/ shelter, transportation, and referrals to other compassionate providers.

The ideal candidate will be a team player who is ready to jump into new challenges and opportunities, loves learning new things, and is interested in cross‑training opportunities.

We are looking for a Medical Assistant / Front Desk who understands how critical opioid treatment is and who wants to help to by being part of a whole‑person treatment team where every employee makes a difference in our patients lives every day. Are you ready to make a difference one person at a time?

Indian Preference applies. Qualified Indian (American Indian or Alaskan Native) applicants will receive preference in accordance with 25 U.S.C. § 5323 and 25 U.S.C. § 472a.

• Graduate of Medical Assistant program.
• Knowledge of Electronic Health Records.
• Active American Heart Association (AHA) Basic life support or ability to obtain.
• Ability to pass drug and background screening.

• Demonstrated customer–first attitude and philosophy.
• Ability to make judgments in demanding situations.
• Ability to react to frequent changes in duties and volume of work.
• Effective oral and written communication skills.
• Ability to listen empathetically.
• Ability to logically organize details.
• Commitment to respectful patient and family centered care.
• Commitment to patient confidentiality.
• Commitment to patient safety.
• Bethefaceoftheclinictoallpatientsandvisitors,actingasareceptionist.
• Answercallspolitelyandprofessionally.
  
  Refercallstoappropriatestaffortakemessages.
  
  Setor clear call forwarding when necessary. Check for messages with "on call" person or answering machine each morning.
• Perform clerical,receptionist,andcommunicationfunctionsfortheclinicasrequired.
• Performpatientregistrationfunctions,includingenteringreferraldata,incomeverificationand insurance data, and ensure dataremainsup to date over time.
• Schedulenewandreturningpatientswithappropriatestaff.
  
  Maintainschedulebooka…