Community Resource Navigator: Community Health Worker Homelessness

Job Description Summary

The Community Resource Navigator:
Community Health Worker – Housing & Homelessness is a grant-funded position that reports to the Program Director of Community Navigation within MUSC's Population Health Department. This position is dedicated to providing outreach, navigation, advocacy, and care coordination for individuals experiencing housing insecurity or homelessness throughout the Tri-County region (Charleston, Berkeley, and Dorchester Counties).
The Community Health Worker (CHW) works collaboratively with patients, healthcare providers, interdisciplinary care teams, housing organizations, shelters, community-based organizations, local governments, and social service agencies to identify and address housing-related and other social drivers of health. The CHW serves as a trusted liaison between patients, healthcare teams, and community resources, helping individuals navigate complex healthcare, housing, and social service systems.
The CHW supports individuals across the continuum of housing instability, including those who are unsheltered, residing in emergency or temporary shelter, living in transitional housing, experiencing unstable or inadequate housing, facing eviction or displacement, or otherwise at risk of homelessness. The CHW works to reduce barriers to healthcare and promote housing stability by connecting individuals with appropriate housing programs, healthcare services, behavioral health resources, public benefits, food and transportation assistance, and other essential community supports.
The Community Health Worker conducts outreach, completes comprehensive social needs assessments, assists with resource applications and enrollment, coordinates referrals, and provides ongoing follow-up to facilitate successful connections to services. The CHW works closely with community partners to support closed-loop referrals and identify barriers that may prevent patients from accessing or maintaining needed resources.
The CHW gathers, validates, documents, and utilizes information from the electronic medical record (EMR), Social Drivers of Health (SDOH) screening tools, social care referral platforms, and other identified data systems to support patient care, grant reporting, program evaluation, quality improvement, and health equity initiatives.
This position operates within a hybrid model and requires flexibility to engage individuals where services are most accessible. Work may occur within MUSC clinical and hospital settings, shelters, community organizations, outreach locations, and other community-based settings throughout Charleston, Berkeley, and Dorchester Counties. Telephonic, electronic, and remote outreach and care coordination are also required.

Medical University Hospital Authority (MUHA)

Employee

Temporary

CC005264 SYS
- Pop Health - CHAI Grant

Salary

Health-24

40

The Community Resource Navigator:
Community Health Worker – Housing & Homelessness is a grant-funded position that reports to the Program Director of Community Navigation within MUSC’s Population Health Department. This position is dedicated to providing outreach, navigation, advocacy, and care coordination for individuals experiencing housing insecurity or homelessness throughout the Tri-County region (Charleston, Berkeley, and Dorchester Counties).

This position is dedicated to providing outreach, navigation, advocacy, and care coordination for individuals experiencing housing insecurity or homelessness throughout the Tri-County region (Charleston, Berkeley, and Dorchester Counties).

• 1. Collaborates with patients, family members/caregivers, healthcare professionals and…