Rehabilitation Services Coordinator

## Rehabilitation Services Coordinator Apply:
Courage Kenny Rehabilitation Institute Burnsville:
Full time:
Posted 2 Days Ago:
R-0074508
** Location Address:
** 12400 Portland Ave Suite 140

Burnsville, MN
** Date Posted:
** September 18, 2026
** Department:
** Courage Kenny Rehabilitation Institute Outpatient Rehabilitation Burnsville
** Shift:
** Day/Evening (United States of America)
** Shift Length:
** 8/12 combo shift
** Hours Per Week:
** 40
* * Union

Contract:

** Non-Union-NCT
** Weekend Rotation:
** None
*
* Job Summary:

** As the first point of contact at Courage Kenny Rehabilitation Institute, the Rehabilitation Services Coordinator creates a welcoming experience for patients and clients. You manage check-in, verify accurate records and demographics, and schedule future appointments—helping ensure a smooth start to each patient’s rehabilitation journey.
** Key Position Details:
*** 1.0 FTE (80 hours per two-week pay period)
* 8/12-hour day/evening shift

* Typical schedule:

M, W, Th, and F - 730a - 4p, Tues - 915a - 545p
* No weekends
* Complex scheduling for multi-discipline (PT, OT, Speech) and specialty programs: adult stroke/cognition, pediatric feeding assessments, LSVT, pelvic health, vestibular, and concussion
* No traveling required
*
* Job Description:

** First point of contact for patients or clients receiving services in the Courage Kenny Rehabilitation Institute. Ensuring the check-in process, department records and demographic information is complete and accurate. Schedules appointments for future visits.

** Principle Responsibilities
*** Scheduling  + Schedules and/or reschedules patient appointments, procedures, diagnostic tests and other related appointments.  + Enters all scheduling documentation in the electronic medical record.  + Registers patients, verifies insurance and obtains prior authorizations as needed.  + Creates, deletes and modifies schedule versions and calendars to reflect changes in Therapist schedules.  + Arranges interpreter services for patients as needed.
* Administrative department support  + Provides department reception, patient check-in and telephone coverage, routing messages accordingly.  + Organizes and maintains department records, manuals and patient education materials.  + Participates in completion of patient data reporting requirements and compliance with regulatory standards.  + Creates and maintains all training materials for new and current employees.  + Assists physicians with reimbursements/expense reports, physician credentialing, charge capture and medical records.
* Provide department support  + Maintains governmental payor logs, including faxing.  + Updates patient charts.  + Assists department with sending email communication related to initial patient assessments.
* Chart preparation  + Analyzes patient records to determine if outside documents are needed.  + Contacts document source, obtains records, scans and index into the electronic medical record.
* Other duties as assigned.
** Required Qualifications
*** Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
** Preferred Qualifications
*** High school diploma or GED
* Customer service experience
* 1+ years scheduling experience in a healthcare setting
* Experience with EPIC
* 1+ years in person customer service
* Experience working with patients
** Physical Demands
*** Sedentary:
* Lifting weight up to 10 lbs. occasionally, negligible weight frequently
** Pay Range**### Pay Range: $22.04 to $30.01 per hour### The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift,…