Surgery Scheduler ; H

Position: Surgery Scheduler 2 (H)
Location: Northern

The University of Miami/UHealth Department of Neurological Surgery has an exciting opportunity for a full-time, hybrid Surgery Scheduler 2 to work in Miami.

The Surgery Scheduler 2 acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Surgery Scheduler 2   acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices.
** CORE JOB FUNCTIONS
*** Obtains pre-authorizations for procedures as required by insurance companies.
* Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments.
* Collaborates with patients, families, staff, and providers within the office and the greater community to
* schedule surgeries, pre-op physicals, and testing.
* Coordinates with hospitals and vendors for special cases or circumstances.
* Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff.
* Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately
* contacts appropriate personnel to resolve any issues.
* Ensures documentation is complete to support accurate billing of surgical procedures.
* Adheres to University and unit-level policies and procedures and safeguards University assets.
** CORE QUALIFICATIONS
*** High School Diploma or equivalent/relevant experience, certification or license
* Minimum 3 years of relevant experience required
** DEPARTMENT SPECIFIC JOB FUNCTIONS
*** Post Procedure into JMH Miracle System and/or UMH system.
* All consents with date of surgery should be posted in corresponding hospital in a timely manner.
* Schedule PAT appointment 3 to 4 days prior to surgery if pre-testing at JMH/UPAC.
* Give surgical package to Authorization Coordinator to obtain necessary authorizations.
* Check request list daily to ensure that all cases are cleared and dropped into the corresponding OR.
* Ensure signed consent and all necessary documentation if faxed to MMF/UPAC and sent to OR front desk.
* Confirm with Faculty surgical case order prior surgery date.
* Ensures that essential medical records for surgery are scanned into UChart (EPIC) prior to surgical date or shortly thereafter.
* Follow-up with patient and/or PCP for medical clearance.
* Help coordinate and facilitate pre-op clearance for patient with their PCP.
* Fax pre-op orders to PCP and follow-up with PCP office for results.
* Compile all required documentation to confirm medical clearance and have package signed off by RN/ARNP.
* Attend clinic with physician to facility scheduling patient for surgeries, if applicable
* Coordinates direct admission with JMH/UMH.
* Leaves a detailed pending list for scheduled time off
* Update surgeon’s outlook and paper surgical calendar.
* Coordinates outpatient appointment visits, which include but are not limited to:
* Scheduling post-op clinic visits and scheduling diagnostic testing accordingly
* Maintain physician’s clinical daily schedule.
* Complete mini registrations in UChart as needed, transfer patients to central registration office.
* Maintain constant communication with patient throughout the process of upcoming surgery and document in UCHART.
* Confirm with patient insurance status with the University. Advise patient if their insurance requires authorization. Single case negotiation on all non-contracted insurance, if applicable.
* Confirmed that all insurance is verified and require authorization is on file.
* Call and confirm appointments the business day prior to clinic.
* Verify all insurance and obtain authorization when require for all appointments schedule within 72hours prior appointment date.
* Ensure all documentation pertaining to surgery (i.e. Clearances, labs, EKGs, etc.) are scanned into UChart prior to the patient’s first post-op visit.
* Provide coverage for absent co-workers as assigned by administration
*** This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.**
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