Registered Dietitian; Flex

About the Role

As part of Hinge Health's clinical care team, Registered Dietitians provide Medical Nutrition Therapy and behavior-change coaching to members managing digestive health conditions, via telehealth video visits and in-app messaging. You'll work with in an interdisciplinary care team to deliver evidence-based nutrition therapy and support members through their care journey.

The role is called “Flex Registered dietitian” for a reason - your flexibility and resilience is critical!

• You thrive in situations requiring you to constantly adapt and evolve. Change is not a scary word to you, and you want to continually improve yourself, your profession, and healthcare as a whole.

• Our Flex hour model:
  As a non-exempt employee, you will be scheduled to work between 25-40 hours/week (with optional overtime if offered), which fluctuates depending on member needs. You will be notified of your schedule outlook at least one month in advance and fully confirmed 2 weeks in advance.

• You embrace technology-forward care delivery, utilizing telehealth, in-app messaging, and a variety of digital tools to serve members at significant scale.

• Provides Medical Nutrition Therapy to members based on state(s) licensure and based on the member’s primary concern, including but not limited to:
  Crohn’s Disease, Ulcerative Colitis, Irritable Bowel Syndrome, Diverticulitis, Chronic Constipation or Diarrhea, Gastroparesis, Elimination Diets, FODMAP Diet, Food Allergies and Intolerances, SIBO, Malnutrition, and common digestive symptoms (including reflux, bloating, gas, constipation, and diarrhea).

• Deliver time-bound, goal-driven, impactful coaching through a series of video visits focused on behavior change, habit formation, and lifestyle adjustments for members with digestive conditions. Supplement video visits with personalized, goal-oriented in-app messaging that reinforces progress and maintains continuity between sessions.

• Leverage the Hinge Health technology platforms to make strategic, effective coaching decisions that drive health goal attainment and meaningful member outcomes.

• Collaborate within the care team to ensure a seamless, coordinated member experience and respond to clinician referrals for Medical Nutrition Therapy. Accurately complete all required processes and updates in the member journey, including video visit notes and clinical escalations to established clinical standards.

• Build strong relationships and rapport with members. Listen to and adapt to each member's unique circumstances, supporting them in staying accountable to their goals and healthy lifestyle changes, while keeping members focused and engaged within Hinge Health activities.

• As the front line of our product and member experience, critically assess our coaching approaches, synthesize and relay member trends, insights and feedback to the Product and Clinical Operations teams.

• Member-Centered Mindset: High emotional intelligence and top tier coaching skills to help members understand their relationship to movement and connect them to the Hinge Health program in a meaningful manner. Excellent communicator via live interactions (video visits) and asynchronous in-app messaging.

• Quality at Scale: Track record of delivering high quality coaching to a large caseload, consistently meeting metrics for coaching quality, member outcomes, and efficiency.

• Adaptability & Initiative: Demonstrates change agility and a growth mindset amidst ongoing coaching practice and program changes in a fast-paced environment. High aptitude for technology, troubleshooting, and learning new features and tools.

• AI-Enabled Care: Comfortable working alongside AI-powered tools while maintaining personalized, human-centered…