Associate Director, Regional Patient Access Term

## Associate Director, Regional Patient Access & Experience (1-year Term)
Apply:
South San Francisco:
Full time:
Posted Today:
End Date:
October 5, 2026 (13 days left to apply):
R-1676

We invite you to consider an opportunity with Denali to help achieve our goal of delivering meaningful therapeutics to patients.

Denali is seeking an experienced, collaborative Associate Director, Regional Patient Access and Experience to serve as a dedicated support resource for patients, caregivers, and healthcare providers across the care continuum. This is a high-impact role focused on providing education and access support to ensure a seamless patient experience–balancing patient and community engagement with day-to-day program operations. As part of an emerging biopharma company, the ideal candidate will thrive in a resource efficient environment, demonstrate a clear passion for patient-focused execution and excel at collaborating across customer engagement functions.
** Key Accountabilities/Core

Job Responsibilities
** Regional Patient Support:
* Serve as the key regional point of contact for an ultra rare disease patient support program engaging patients, families and healthcare providers while collaborating with internal and external stakeholders to ensure a unified and seamless experience.
* Develop and maintain long-term relationships with patients/caregivers and their healthcare providers to support starting and adhering to therapy, including education on disease state, approved product materials, insurance navigation, and infusion logistics.
* Work closely with patients/caregivers, healthcare providers, treatment centers, specialty pharmacies, payers to support navigation of access and coverage barriers in partnership with appropriate stakeholders.
* Connect patients and caregivers to appropriate financial assistance programs and resources throughout their journey.
* Maintain a deep understanding of Hunter syndrome and the MPS therapy area, patient and community needs, available support resources and national patient access dynamics.
* Represent Denali Patient Support at local and national advocacy events. Develop and facilitate educational programs based on approved materials to inform patients, families, and community stakeholders about support services and access pathways, delivering meaningful information tailored to the unique needs of the patient community.

Program Operations and

Cross-Functional Collaboration:

* Ensure the program operates seamlessly through regular monitoring, team alignment, and cross-functional communication to deliver a seamless experience.
* Assist in developing and maintaining key operational elements (e.g., process, technology) to support both the patient engagement and case management aspects of the role. Collaborate with internal and external stakeholders on trainings, ensuring alignment with compliance standards and approved content where applicable.
* Collaborate with key internal teams—such as Account Leads, Market Access, Medical Affairs, Patient Advocacy, and Compliance—to ensure program alignment and integrate field insights into strategy.
* Promote a culture of continuous improvement through feedback, process enhancements, and program improvements based on patient/caregiver and healthcare provider engagement.
* Act as a subject matter expert for cross-functional teams on topics such as: access processes, navigating healthcare systems, insurance plans, patient support offerings and operational elements of the patient experience program.
** Qualifications & Experience
*** Bachelor’s degree, life sciences preferred
* Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 10 years and a Master’s degree; or a PhD with 7 years experience…