Medical Transport Specialist

Location: Northern

# Medical Transport SpecialistSTAR Russellville - Russellville, AR 72802## Overview Position Type Full Time Job Shift Day Category Transportation ## Description
*
* Schedule:

Monday - Friday, 8:00 AM - 5:00 PM,  
* Hours may vary to be a little earlier/later on occasion depending on appointment time.
**** Pay: TBD
**** Education level:
High school diploma or general education degree (GED);
See Education/Experience below.
***
* SUMMARY:

** The Medical Transport Specialist is responsible for safely transporting clients to and from medical appointments, day programs, and residential locations while providing compassionate, professional support throughout the transportation process. This position serves as an important liaison between clients, caregivers, and healthcare providers by ensuring timely arrivals, maintaining clear communication, and assisting clients with basic non clinical needs during transport. The ideal candidate will possess strong interpersonal skills, knowledge of medical terminology, and prior experience working in healthcare or clinical environments.
** ESSENTIAL DUTIES AND RESPONSIBILITIES
** include the following, but not limited to:
* Safely transport clients to and from medical appointments, day programs, treatment facilities, and home locations in accordance with company policies and traffic regulations.
* Assist clients entering and exiting the vehicle while ensuring their comfort and safety during transport.
* Maintain accurate transportation logs, appointment schedules, mileage records, and incident documentation.
* Communicate professionally with clients, family members, healthcare staff, and supervisors regarding transportation schedules and client needs.
* Ensure timely arrival and departure for all scheduled appointments and transportation assignments.
* Monitor client wellbeing during transport and promptly report concerns, incidents, or emergencies to appropriate personnel.
* Maintain cleanliness, safety, and routine inspection of assigned vehicles.
* Utilize basic medical terminology when communicating with healthcare providers and documenting transportation information.
* Follow all HIPAA, confidentiality, and client privacy standards.
* Assist with coordination of appointment scheduling changes or transportation updates as needed.
* Ensures filing of all required medical documents in Credible within 48 hours of receipt, including MARs, Doctor Visit Forms (DVF), prescriptions, ect.
* Adhere to all organizational policies, safety procedures, and state transportation regulations.
* Perform other duties as assigned to support client care and transportation operations.
* This is a safety sensitive position.

Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with FCC’s Non Disclosure Policy and HIPAA Policies. This job description is not intended to be all inclusive. Employees may be required to perform other related duties as assigned by their immediate supervisor or management to support patient care and organizational needs.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
** QUALITY ASSURANCE & COMPLAIN CE:
** To adhere to the following and comply with all Quality Assurance and HIPAA procedures:
* The Code of Conduct and Compliance Investigation Procedures as read and discussed in the New Employee Orientation must be always followed.
* Consumer’s progress notes are maintained and completed daily or as needed on the appropriate forms.
* Consumer records must be maintained weekly, monthly, quarterly, and yearly. All information must be filed in…