Clinical Mental Health Manager

JOB TITLE:

Clinical Mental Health Manager

REPORTS TO:

Director of Youth Services

STATUS:
Full-Time/Exempt

COMPENSATION: $105,474 annually; paid medical, vacation, holiday, and personal days.

The Center is seeking a Clinical Mental Health Manager to lead culturally responsive, trauma-informed behavioral health services for LGBTQQ youth ages 16–24, with a particular focus on young people who are unhoused, disconnected, or navigating major life transitions. This is a hands-on clinical and program leadership role. The Clinical Mental Health Manager provides crisis intervention, counseling, case management, referrals, and clinical consultation while partnering closely with the Youth Program, including Drop-in and Housing Navigation, and other Center departments to ensure coordinated, participant-centered care.

The ideal candidate brings strong clinical judgment, experience serving LGBTQQ transitional-age youth, and a deep commitment to harm reduction, trauma-informed practice, and youth empowerment. This role is an opportunity to shape and strengthen behavioral health programming while directly supporting young people in accessing safety, stability, connection, and opportunity.

• Provide drop-in and scheduled crisis intervention, mental health screening, assessment, counseling, and referrals.

• Provide trauma-recovery counseling and behavioral health case management, including assessment, service linkage, and follow-up.

• Develop evidence-based, time-limited, empowerment-focused interventions, including individual and group services.

• Maintain a concurrent individual therapy caseload of no more than 15 clients.

• Provide clinical consultation and support to Youth Program staff around participants' needs, safety, and intervention strategies.

• Lead behavioral health program development, including outcomes, objectives, service delivery systems, policies, procedures, and forms.

• Track program performance and deliverables and contribute to funder reports, grant proposals, and other program reporting.

• Ensure appropriate documentation, HIPAA compliance, and adherence to contractual and organizational requirements.

• Provide staff training and consultation on trauma-informed, harm-reduction, and behavioral health best practices.

• Build and maintain strong partnerships with community behavioral health and youth-serving organizations to strengthen an integrated system of care.

• Work closely with other Youth Program leadership and staff to coordinate services and support participant-centered care.

• Participate in Youth Services management and contribute to staff development, training, service coordination, and a strong team culture.

• Support coordination with the Center’s Information and Referral program and other departments.

• Participate in required meetings, trainings, and clinical supervision.

• Provide backup support to Youth Program staff and other duties as needed.

• California clinical licensure as an LCSW or LCPC, appropriate to the role and required for clinical note review.

• Experience with Medi-Cal administration, billing, compliance, and documentation requirements.

• Ability to support organizations through Medi-Cal transitions, evolving billing processes, and operational changes.

• Proven ability to maintain high-quality clinical care while supporting staff and leadership in adapting to Medi-Cal policies and requirements.

• Minimum of 3 years providing behavioral health services to LGBTQQ transitional-age youth.

• Minimum of 3 years managing contracts, compliance systems, and annual performance goals.

• Minimum 2 years supervising staff.

• Training and experience in crisis counseling and intervention.

• Experience with evidence-based trauma-recovery approaches, including time-limited, client-empowerment-focused individual and group interventions.

• Minimum of 1 year of case management experience providing community-based behavioral health services to children, families, or youth, including youth involved in the justice system.

• Minimum 1 year of experience serving LGBTQQ youth, including demonstrated experience working with unhoused or marginally housed transitional age youth.

• Strong communication, collaboration, and conflict-management skills.

• Ability to work effectively across agencies and service systems and in a fast-paced, harm-reduction environment.

• The ideal candidate will have one or more of the following:

  • Knowledge of San…