Ops Family Support Worker

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Working Title:

OPS FAMILY SUPPORT WORKER -

• Respect the participant’s privacy, dignity, and confidentiality.
• Respect and respond sensitively to cultural attitudes and practices of participants and the community.
• Work within the policies and procedures of the WIC Program.
• Maintain records according to legal requirements and ethical practices.
• Recognize when assistance is needed and consult with the supervisor, Breastfeeding Coordinator and/or Peer Counselor Coordinator, and the WIC Designated Breastfeeding Expert (WIC DBE).
• Identify situations outside the Scope of Practice and refer as appropriate in a timely manner.
• Yield to the WIC DBE for situations out of the Breastfeeding Peer Counselor Scope of Practice.
• Acquire ongoing breastfeeding education to maintain and build knowledge and skills within the Scope of Practice.

• Use participant-focused communications techniques to best meet participant needs.
• Help participants identify the support available to them and educate family members.
• Help women identify their breastfeeding concerns, barriers, and solutions.
• Teach the reasons to breastfeed and the risks of not breastfeeding.
• Teach the importance of exclusive breastfeeding in the early weeks.
• Teach participants about the WIC food packages for breastfeeding mothers.
• Assist in infant feeding classes and peer support groups.
• Be available to WIC participants outside of usual clinic hours and outside of the clinic environment.
• Refer mothers to resources for support.
• Promote breastfeeding in the community, workplace, and health care system.
• Support breastfeeding participants from pregnancy through growth spurts, introducing solid foods, and weaning.

• Teach basic, evidenced-based techniques to help ensure a successful start in breastfeeding, including milk production, skin-to-skin care, positioning and latch, and milk expression and storage.
• Identify signs of the normal course of breastfeeding, including breastfeeding frequency and duration, infant feeding cues, and normal infant weight gain and stooling patterns.
• Provide anticipatory guidance to help prevent the occurrence of problems.
• Provide guidance to mothers regarding non-evidence-based breastfeeding information they receive.
• Help mothers plan for a return to work/school that supports the continuation of breastfeeding.
• Provide basic and timely problem-solving and support.
• Yield mothers experiencing difficulties to the WIC Designated Breastfeeding Expert.

• Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• Exclusively breastfed an infant for at least 6 months.
• Willing to travel to different WIC sites in Lake County.

Preferred –

• Experience providing individual or group education regarding breastfeeding.
• Experience talking and presenting to groups

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation:
We search for creative solutions and manage resources wisely.

C ollaboration:
We use teamwork to achieve common goals & solve problems.

A ccountability:
We perform with integrity & respect.

R esponsiveness:
We achieve our mission by serving our customers & engaging our partners.

E xcellence:
We promote quality outcomes through learning & continuous performance improvement.

Clermont, FL

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)

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