Assistant Nursing Director, Virtual Care Operations

Assistant Nursing Director, Virtual Care Operations

Growth Track Role — Built for Who We're Becoming, Not Just Who We Are Today

Healthcare shouldn’t be something you worry about when taking care of your family.

That’s why when you join Redirect Health, your healthcare costs nothing out of your paycheck—and the same is true for your spouse and children.

• No monthly premiums
• No surprise medical bills

Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans.

This isn’t a perk.
It’s part of our mission.

Redirect Health exists to make healthcare affordable for small businesses and people who can’t afford traditional employer insurance.

We help real people navigate a system that is often confusing, expensive, and frustrating—and we do it with empathy, accountability, and simplicity.

If you want your work to matter to families every single day, you’ll find purpose here.

At Redirect Health, our values guide how we show up for each other, our clients, and our members.

We do our best work when we:

• Obsess Over People – We are always helpful, friendly, and human
• Own It to Completion – If we take something on, we see it through
• Always Improve & Adapt – We learn quickly and adjust without ego
• Start with “Yes, We Can Help You” – We lead with solutions
• Succeed as a Team – We win through trust and collaboration
• Detest Waste & Unnecessary Complexity – We simplify to focus on what matters

Redirect Health operates a fully virtual model of care where nurses, providers, medical assistants, referral coordinators, and care teams work together to deliver exceptional care without the complexity of the traditional healthcare system.

The Assistant Nursing Director of Virtual Care Operations provides operational and clinical leadership across our nursing and care coordination functions. This leader is responsible for developing nursing leaders, creating scalable care delivery processes, ensuring clinical quality, and building the operational structure needed to support substantial growth.

This role is designed for tomorrow's organization, not just today's team size. We're looking for a leader who can build the systems, people, and accountability structures that will support a rapidly growing virtual care model.

Unlike a traditional hospital or medical office environment, success in this role requires someone who is energized by innovation, embraces change, and is passionate about creating a better healthcare experience for members and families.

This Role Is Built For Someone Who

• Is first and foremost a nurse leader with strong operational instincts
• Believes healthcare should be simpler, more affordable, and easier for members to navigate
• Thinks in systems and scale, not just daily tasks
• Leads with compassion, accountability, and high standards
• Builds teams and develops future leaders
• Thrives in a fast-moving environment where improvement is constant
• Wants to help shape the future of healthcare delivery rather than maintain traditional processes
• Is energized by solving problems that improve the lives of members and families

We’re looking for someone who:

• Registered Nurse (RN) license; other advanced clinical licensure (NP, PA) or equivalent clinical leadership background will be considered
• Master of Business Administration (MBA), Master of Healthcare Administration (MHA), Master of Science in Nursing Leadership (MSN), or equivalent advanced leadership education
• 7+ years of healthcare experience, including meaningful clinical experience and progressive leadership responsibility
• 5+ years of leadership experience, including leading managers, supervisors, team leads, or other nursing leaders
• Experience in healthcare…