Clinic Manager and Clinician

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Flexible schedule
• Vision insurance
• Dental insurance

Ellie Mental Health–Clarkston is an independently owned practice providing in-person and telehealth care throughout Michigan. Our team is guided by authenticity, compassion, creativity, humor, acceptance, and determination.

We seek an independently licensed clinician and experienced leader to serve as Clinical Manager. This is a working clinical-leadership position—not an administrative-only role. The Clinical Manager must provide outpatient therapy, maintain an assigned caseload, and complete related clinical responsibilities while supporting staff, daily operations, quality, and practice growth.

This is a W-2 position with compensation reflecting both clinical and assigned management responsibilities. The compensation structure, leadership allocation, and required clinical caseload will be reviewed during the interview and documented in the offer letter.

Maintaining an active caseload is an essential function of this position. The Clinical Manager must consistently meet established client-facing expectations while reliably completing leadership duties.

• Maintain the required caseload and appointment availability
• Conduct assessments, establish diagnoses, create treatment plans, and provide evidence-based psychotherapy
• Complete notes, treatment plans, risk documentation, and other records accurately and on time
• Respond to referrals, support retention, and follow up after cancellations
• Provide ethical, inclusive care within professional scope and competence

• Conduct biweekly clinician meetings addressing caseloads, availability, documentation, productivity, and performance
• Support accountability, professional development, employee engagement, and performance-improvement efforts
• Coordinate staff meetings, case consultation, training, and internal communication
• Assist with recruiting, interviewing, onboarding, performance reviews, and offboarding
• Support interns and limited-license clinicians as assigned
• Provide leadership coverage and respond promptly to staff and client concerns

• Coordinate staffing and help ensure clinic coverage from 9:00 a.m. to 7:00 p.m., Monday through Friday
• Monitor scheduling availability and support clinicians in meeting caseload expectations
• Manage operational requests, leadership task lists, facilities, supplies, workflows, and assigned projects
• Oversee Valant, scheduling tools, iPlum, the receptionist application, and related technology
• Support clinical standards, ethical care, documentation compliance, and quality improvement
• Help maintain compliance with Michigan licensing, Medicare, Ellie, HIPAA, and clinic requirements
• Conduct policy and workflow audits and help update handbooks and procedures
• Investigate and respond appropriately to client grievances
• Coordinate with billing and credentialing partners regarding enrollment, insurance aging, patient balances, and service-line corrections

• Support clinician recruitment and clinic-capacity planning
• Coordinate community engagement, networking, referral development, and outreach
• Assist with marketing, social media, Uberall, newsletters, and public relations
• Monitor performance data and identify opportunities to improve access, retention, revenue, and operations
• Support grant applications, funding reports, and other approved growth initiatives

• Master’s degree or higher in counseling, social work, psychology, or a related behavioral-health field
• Current, unrestricted Michigan clinical license in good standing, such…