Surgical Scheduler

Overview

COMING SOON — NEW LOCATION OPENING Anticipated Training Start:
Mid-December New Location Opening:
January
We’re currently accepting applications for an upcoming position at our new location opening in January
. Selected candidates are expected to begin training in mid-December in preparation for the new location’s opening.

We’re sharing this opportunity early to begin connecting with qualified candidates and build our team ahead of opening day.

Please review the full job posting below for position details, qualifications, and application information.

Women First Rochester Hills
, a practice partner of Together Women’s Health (TWH) has an immediate opportunity for a full-time
Surgical Coordinator to join our team!

Reporting directly to the Practice Manager, the Surgical Coordinator will be responsible for utilizing clinical knowledge to schedule appropriate procedures/surgeries per provider’s orders.

The Surgical Coordinator must schedule office-based procedures consistent with the patient’s diagnosis and procedure request. They must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner. In this role, the individual must be organized, and be able to manage a demanding workload with accuracy, while maintain the utmost level of customer service.

• Answering telephones and emails as well as common questions about surgical times, appointments, and instructions
• Assist patients in filling out forms and collect fees such as co-pays, co-insurance, and any other monies due
• Ensures patients have proper medical clearance and pre-surgical testing as needed
• Enters notes/special instructions needed for scheduling in the electronic medical record
• Preparing patients' bills and sending them to the specific insurance company
• Scheduling patients' appointments and surgeries, sending reminders to patients, and scheduling emergency and add-on surgeries
• Ensuring adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory
• Understanding surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, to properly maintain a surgical schedule
• Providing patients with pre- and post-operative instructions
• Managing surgical documents, gathering, and inputting patients' information, and entering post-surgery data into patients' records
• Ensuring all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions
• Maintains confidentiality of patient and company related business
• Other duties as assigned

• A high school diploma or equivalent
• Knowledge of customer service principles and practices
• Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping is preferred
• Knowledge of multi-line phone system
• Demonstrated initiative and strong organizational skills
• Exceptional interpersonal communication skills with a positive tone
• Ability to work independently on assigned tasks as well as to accept direction on given assignments
• Deals with confidential information and/or issues using discretion and judgement
• Proven achiever, not afraid of ambitious goal setting and high expectations
• Strong interpersonal and communication skills; experience in effectively communicating with the public
• Strong organizational skills; must be able to manage and prioritize multiple work streams and patient interactions simultaneously

Why Together Women’s Health (TWH)?

Because we do things a bit differently here. We’re a rapidly growing network of Obstetrics and Gynecology practices, and while it’s important to know what we are, it’s more important to know what…