Epic Cadence Specialist

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Full Time Admin - IC

4 days ago Requisition

Join Evara Health—Driven by Purpose, Powered by People.

At Evara Health, we believe healthcare is about more than treating patients—it’s about transforming lives and strengthening the communities we serve. As a nonprofit community health center with 17 locations and mobile health units across Pinellas County, we provide high-quality, accessible care while creating meaningful opportunities for our employees to make a difference every day. Recognized as a USA TODAY Top Workplace, Evara Health is proud to foster a mission-driven culture where people are valued, collaboration matters, and employees can grow while doing work that has a real impact.

If you’re looking for more than just a job—and want to be part of a team committed to improving lives and serving our community,we invite you to explore a career with Evara Health.

Build a career that goes beyond a job—it changes lives.

About This Role:

The Epic Cadence Specialist serves as a subject matter expert in EHR-based scheduling, provider templates, capacity management, and patient access here at Evara Health. This position analyzes scheduling performance, identifies access and workflow opportunities, and recommends improvements that support timely patient care, provider utilization, scheduling accuracy, and operational efficiency. The Specialist collaborates with Patient Access, operational leaders, clinical leadership, IT, and support teams to implement, monitor, and standardize scheduling solutions across Evara Health.

What You’ll Do:

• EHR Scheduling & Template Optimization
  • Maintain and optimize provider, department, resource, and appointment scheduling templates, including appointment types, rules, restrictions, and capacity allocation.
  • Identify opportunities to improve template utilization, scheduling efficiency, appointment availability, and standardized scheduling practices across Evara Health.
• Patient Access & Capacity Management
  • Analyze provider capacity, appointment availability, utilization, and access trends, including First Available and Third Next Available measures.
  • Identify barriers to timely care and recommend improvements to appointment capacity, new and established patient access, same-day, urgent, and specialty scheduling.
• EHR Workflow & Change Management
  • Serve as a subject matter expert for EHR scheduling workflows and functionality, translating operational needs into clear requirements and enhancement requests.
  • Partner with EHR analysts and IT to design, test, implement, and validate scheduling changes while monitoring outcomes and patient-access impacts.
• Analytics, Reporting & Performance Improvement
  • Develop and analyze reports, dashboards, and performance measures related to scheduling, provider utilization, appointment completion, template accuracy, and unused capacity.
  • Identify trends and variances, evaluate the effectiveness of scheduling changes, and communicate recommendations to operational stakeholders and leadership.
• Support scheduling policies, procedures, workflows, training materials, and continuous improvement initiatives while reducing unnecessary variation and manual workarounds.
• Collaborate with Patient Access, Contact Center, clinic operations, clinical teams, IT, and EHR support teams while maintaining compliance with Evara Health, HIPAA, state, federal, and accreditation requirements.

Education and Experience:

• Bachelor's degree in Healthcare Administration, Business Administration, Health Information Management, Information Systems, or related field required.
• Master's degree preferred.
• Minimum of 5…