Clinic Manager

Hardinsburg, KY

Pain Management Group is looking for an experienced, part-time Clinic Manager (RN preferred, MA/LPN acceptable) to join PMG and the pain management program team at Breckenridge Memorial Hospital in Hardinsburg, KY.

This position is responsible for the direct and indirect care of pain management patients on a day to day basis, including hands-on patient care in both clinic and procedures. The clinic manager is responsible for planning, organizing, and directing the specialty staff under their charge, as well as developing and monitoring quality improvement issues and assuring competent staff members can meet patient needs.

This position will require you to leverage excellent communication skills to build credibility, develop relationships, and navigate team leadership to deliver strong operational performance and provide high-quality clinical care.

• Paid time off
• Additional benefits available if schedule meets 30 hours/week threshold
• 401(k)
• Pay: Offer dependent on experience

Licensure/Certification/Registration (Required)

• Current State license as a Registered Nurse, Preferred
• Certified Medical Assistant or Licensed Practical Nurse, Acceptable
• BLS & ACLS certification

Education

• For RN candidates:
  Graduation from an accredited school or college of nursing (required)
• For MA/LPN candidates:
  High School diploma or equivalent, Medical Assistant Certificate Program
• Medical Assistant or LPN candidates with an Associate Degree, preferred

Experience & Qualifications (required)

• Two years' clinical experience in office management in a hospital environment – preferred experience in surgery, pre-op, PACU, ER, cardiac care, or critical care
• Computer proficiency and technical aptitude to utilize programs such as Microsoft Office and Excel
• Excellent organizational skills
• Excellent verbal and written communication skills
• Ability to read and follow instructions in English

• Effectively manage pain clinic staff and providers to follow the performance expectations for reaching the key performance indicators (KPIs) for a sustainable program: market capture goals, seeing four patients per hour, reaching 30% procedure ratio, and completing time out and chart audits to monitor quality of care.
• Review clinic performance and employee performance in conjunction with hospital and PMG evaluation processes.
• Deliver strong operational performance by ensuring compliance with hospital policies and procedures, as well as state and federal regulations related to healthcare operations and labor regulations.
• Collect and manage all data required by contractual agreements to include input of Quality, Exception and Compliance Metrics, and complete the entry of daily statistics in a timely manner as directed by the Regional Director of Operations.
• Establish and maintain effective and open communication and relationships with Patients, Clinic Staff, Hospital Leadership and PMG Regional Operators and Providers.
• Escalate clinic issues, concerns, and problems in a proactive and timely manner to Hospital Leadership and PMG Regional Chief Operating Officer
• Demonstrate a solid understanding of meaningful financial and operational metrics driving clinic performance.
• Develop clinic forecasts and communicate deviations to Hospital Leadership and PMG Regional Chief Operating Officer. Use resources judiciously.
• Work with PMG Regional Chief Operating Officer to lead recruitment and development of competent, qualified staff commensurate with defined job responsibilities; ensure high performance and employee engagement.
• Work with PMG Regional Chief Operating Officer to ensure that staff is oriented, trained and the competence of staff is…